Mainzer

Mainzer 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. OT

   OpenTable食客

   Mexico City2則評論

   4.0

   在7天前用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 5
   4. 氛圍 4

   Great spot to hang out and enjoy good food. Customer service was also amazing
   

   Mainzer已在4天前回覆

   Thank you for taking the time to come visit us at Mainzer. We're so glad to hear that you enjoyed both the food and service!
   

   請問這對你有幫助嗎？

2. B

   Brenda

   Central Coast1則評論

   3.0

   在2025年2月15日用過餐

   1. 整體 3
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   We went for the R&B Brunch and the experience wasn’t as great as we’re used to. The sound system had issues, so the event was delayed over 30mins and then the whole energy was off the entire time. Too the photos was offline and we were able to see our photos til the following day. We’ve done the Brunches now like 5 times and this time around was just not the best experience.
   

   Mainzer已於2025年2月27日​回覆

   Hi Brenda, Thank you for taking the time to share your feedback with us. We're sorry to hear that your R&B Brunch experience didn't meet your expectations. We did have an issue with the sound system but did our best to save the event, our sound system has now been fixed. The photo booth was a complimentary addition brought in for the Love Jams Brunch - depending on the photo booth vendor processing times may vary. We're glad to hear that you've had previous experiences with us and we appreciate your patience. We hope to have the opportunity to serve you again and provide the high-quality experience you've come to expect from Mainzer.
   

   請問這對你有幫助嗎？

3. I

   Ivan

   San Francisco4則評論

   5.0

   在2025年2月15日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   We had a great time as usual and the service was outstanding.
   

   Mainzer已於2025年2月27日​回覆

   Thank you for coming out to see us Ivan! We hope to serve you again soon!
   

   請問這對你有幫助嗎？

4. K

   Kathy

   Central Coast3則評論

   3.0

   在2025年2月1日用過餐

   1. 整體 3
   2. 食物 1
   3. 服務 3
   4. 氛圍 4

   The concept of trivia and a great movie was spot on. We had a blast. The food was mediocre at best. Waste of money. Not enough people serving. They did the best they could, but I am sure they could have used a couple of extra hands.
   

   Mainzer已於2025年2月27日​回覆

   Hi Kathy, Thank you for taking the time to leave us a review. We're glad that the trivia and movie were spot on and really sorry to hear that we dropped the ball when it came to the food and drinks. We will be working hard to make improvements and hope that you'll stay tuned for future Brunch Trivia events!
   

   請問這對你有幫助嗎？

5. k

   karina

   San Joaquin1則評論

   2.0

   在2025年1月25日用過餐

   1. 整體 2
   2. 食物 5
   3. 服務 1
   4. 氛圍 4

   I went to a special event, Rewind Brunch, the Dj (dj tag) was amazing playing all the throwbacks! However, the server helping the waitress, delivered our food and spilled the syrup container ON MY CLOTHES AND THE CHAIR! The whole experience went downhill with POOR customer service from there. The syrup spill was cleaned by us with our napkins from the table, the guy cleaned the floor with those napkins left it a sticky mess, didnt offer to switch the chair that was dripping syrup. I switched it myself with a chair that was left on the side. The guy never returned to completely clean the mess, floor stayed sticky and still had some syrup. Due to space around us this was the only side of the table we could sit at without blocking anyone from passing or feeling too crowded. That server was no where to be found again, didnt replenish our napkins used for the mess so, we had none while eating. With my feet up on the base of the table to avoid future mess on my outfit. The DJs significant other came and noticed the mess and asked what happened, since the guy and waitress were no where to be found she went directly to the manager who said she would talk to us and help fix the situation. Never showed, and now nearly finished with our food, our waitress came to check on us and we let her know what had happened she couldn’t believe it and said she would send the manager over because its not acceptable. Even then she STILL didnt show up. I understand they had a full house and things were hectic but customer service and mistakes like this should never happen especially following up with a situation as such. There way of “fixing” the situation without speaking with us was just giving us a free drink. Do better Mainzer Staff. Little did they know I was one of their sponsors for an upcoming brunch event and for being a terrible first time experience I may have to reconsider. I would hate to sponsor a place if someone else received the same service.
   

   Mainzer已在4天前回覆

   Hi Karina, We're so sorry to hear that your visit to the Mainzer was negative. I apologize for the syrup that was spilled and cleaned up hastily. These free to attend brunches are one of our most high traffic events that we host and we appreciate your understanding in the matter. All our brunches are handled independently between the DJ and Mainzer. Please be wary of any third party requesting a "sponsorship" as they are not run by us and do not hold any legitimacy. We hope to give you a better experience in the future!
   

   請問這對你有幫助嗎？

6. G

   Gina

   San Joaquin1則評論

   5.0

   在2025年1月25日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   It was a nice place for a fun date night with my husband. It's conveniently located downtown which is very close to my house which makes it an easy fun place to visit.
   

   Mainzer已於2025年2月27日​回覆

   Hi Gina, We're so happy to have you both visit for a date night! We hope that you stay posted and check out one of our events for a future date night!
   

   請問這對你有幫助嗎？

7. C

   Craig

   San Francisco1則評論

   2.0

   在2025年1月12日用過餐

   1. 整體 2
   2. 食物 1
   3. 服務 3
   4. 氛圍 2

   Food was horrible and prices were terrible. All the signs of a struggling establishment trying to stay afloat…
   

   Mainzer已於2025年2月27日​回覆

   Hi Craig, Thank you for taking the time out of your day to leave us a review. We'll definitely use your feedback to make improvements!
   

   請問這對你有幫助嗎？

8. P

   Patrick

   San Joaquin1則評論

   5.0

   在2025年1月1日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 3

   The artwork inside is cute and nice to look at. Our table, which was located where you can't see it and can't see any of the artwork, might as well be located by the backdoor. The fact that we were visiting with old friends, allowed us not to notice. The food was great! All four of us all were satisfied with taste and the amount of food on our plates.
   

   Mainzer已於2025年2月27日​回覆

   Hi Patrick Thank you so much for taking the time to leave us a review! I'm glad the food was great. The artwork is my favorite part of Mainzer as well and I'm sorry that you were able to be seated next to it. Next time you dine with us we'd love to give you a tour of the whole facility as I think you'd appreciate it. Thank you again for taking the time to leave us a review and we look forward to serving you again!
   

   請問這對你有幫助嗎？

9. C

   Cindy VIP

   聖地亞哥6則評論

   5.0

   在2024年12月20日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Great food. Bartender is great and gave great service
   

   Mainzer已於2025年2月27日​回覆

   Hi Cindy, We're so happy that the food and the service were a match made in heaven for you! We hope to have you back really soon!
   

   請問這對你有幫助嗎？

10. S

    Stevie

    San Joaquin1則評論

    5.0

    在2024年11月23日用過餐

    1. 整體 5
    2. 食物 4
    3. 服務 5
    4. 氛圍 5

    The service was good and they fixed mistakes once identified. The experience was great with showing Friends and trivia. The chicken and waffle is not as it used to be.
    

    Mainzer已於2025年2月27日​回覆

    Hi Stevie, Thank you for letting us fix any mistakes we made. We're so glad you enjoyed the Friends Trivia and we are sorry to hear about the chicken and waffles. We hope that you stay tuned for upcoming Trivia brunches, thank you!
    

    請問這對你有幫助嗎？