- 整體 3
- 食物 4
- 服務 5
- 氛圍 4
We had a great evening that turned to crap because the chef precooked my steak twice and still couldn't get it right, but the manager (Ariel) really save our visit and meal for us.
Firstly, we had a reservation andwere seated immediately when we arrived. Our waitress Dalia M. came over immediately to explain the menu, specials, and to take our drink orders. Our appetizer the steak and mushrooms came over within minutes and tasted awesome. The flavor of the radishes, and other ingredients in the rice was very good. For an entrée my wife had the Salmon and she really enjoyed enjoyed the cook and the flavor of the salmon. My entrée was the wood fired picana steak cooked medium, and it came as if the cow was still walking around and no were near a medium. The waitress talked to the mgr and they agree to have the steak reworked as I requested and were going to comp our dessert. When the steak returned the cow was still looking me in the face and saying what up now homie. I was upset and so was the manager who took the steak back and had a new entrée cooked as I requested. She did a great job and it really meant alot to my wife and I. She comped the meal and the dessert for our troubles. The final steak she delivered was awesome and with a great flavor. The pistachio terimasu for dessert was pure heaven and tasted awesome. We were there for over two hours, but the manager and waitress really did their best to ensure we had a good new years eve dinner. We plan to visit again and hopefully have a little better experience