Margaux at JW Marriott Grand Rapids

Margaux at JW Marriott Grand Rapids 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. S

   Sam VIP

   Grand Rapids5則評論

   3.0

   在5天前用過餐

   1. 整體 3
   2. 食物 2
   3. 服務 4
   4. 氛圍 4

   The new menu is disappointing. Food was just mediocre.
   

   Margaux at JW Marriott Grand Rapids已在4天前回覆

   We sincerely regret that your experience was less than perfect. We care deeply about our guests and hope you give us another chance soon, so we can share a more positive experience.
   

   請問這對你有幫助嗎？

2. OT

   OpenTable食客

   Grand Rapids1則評論

   1.0

   在7天前用過餐

   1. 整體 1
   2. 食物 2
   3. 服務 1
   4. 氛圍 3

   The Server was less then then Good! She didn’t care she knew she was getting 20%, So no care was given! We are all Lawyers and Retired. Seems like she should have given a lil bit more! Although the Shining Star was the Guy behind the line he was Top Notch…………………….
   

   Margaux at JW Marriott Grand Rapids已在4天前回覆

   Thank you for taking the time to share your feedback. Our team works hard to provide customers with the best support possible and we apologize that this wasn’t your experience. We’d like to better understand what happened and how we can make things right, so please reach out to our GM, Jason at jtholen@ahchospitality
   

   請問這對你有幫助嗎？

3. D

   Darryl VIP

   Philadelphia13則評論

   4.0

   在2025年3月6日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 5
   4. 氛圍 5

   Quiche served room temperature. Never. Always popping hot. Thank you!!
   

   Margaux at JW Marriott Grand Rapids已在6天前回覆

   Hi Darryl. Thank you for taking a moment to share your experience at Margaux. We are so pleased to hear you found the quiche to your liking. We look forward to welcoming you back again soon.
   

   請問這對你有幫助嗎？

4. M

   Megan VIP

   Naples6則評論

   5.0

   在2025年3月5日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Our server Brandon was amazing. Attention to detail and customer service. My son had a great time with great conversation prior to going to CLUE. We will come back next time we are in Grand Rapids.
   

   Margaux at JW Marriott Grand Rapids已在6天前回覆

   Hi Megan! Thank you for your feedback. We're happy to know that you've had a great experience with us and look forward to your next visit.
   

   請問這對你有幫助嗎？

5. B

   Bill

   Chicago1則評論

   5.0

   在2025年2月23日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Emma did a fabulous job making our 35th anniversary celebration unforgettable. She gave us complimentary champagne, mussels, a glass of wine, and our crème brûlée. Off the charts generosity with food that earns a 5 star rating! Thank you!!
   

   Margaux at JW Marriott Grand Rapids已於2025年2月27日​回覆

   Hi Bill, thank you for posting your positive review. Our team here at Margaux is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon!
   

   請問這對你有幫助嗎？

6. M

   Michael

   Grand Rapids5則評論

   5.0

   在2025年2月16日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   The service was amazing we loved our server she was great just wish I remembered her name will definitely visit again
   

   Margaux at JW Marriott Grand Rapids已於2025年2月17日​回覆

   Hi Michael, thank you for reviewing us! We're happy to know you had a great experience with us and we hope to welcome you again soon!
   

   請問這對你有幫助嗎？

7. D

   Darrin

   Grand Rapids1則評論

   3.0

   在2025年2月15日用過餐

   1. 整體 3
   2. 食物 4
   3. 服務 2
   4. 氛圍 4

   We where the first table to be seated. Waitress very good, order. Appetizer quick out and very tasty. Then a very long wait until entrée arrived, dishes were not other then barely warm. Indicating they had been sitting. Don't know what going on in usa, but this is a long working in Canada and we going to a music concert, so figured they up staff. We arrive hour before time to have a drink. Only 1 Bar tender swamped with people. Drinks were again very slow, but apologetic. Said it a full bar, although menu limited. When ask to do a Caesar, (canadian) tender was confused and unclear what to do. Then asked for a bloody Mary which i told is the usa similar.... Not close. Which not even close. I get and know for next time.
   

   Margaux at JW Marriott Grand Rapids已於2025年2月20日​回覆

   Thank you for your feedback, Darrin. We're glad you enjoyed the appetizer and service but regret that your entrée and drinks didn’t meet expectations. We appreciate your patience and will review these concerns with our team to improve. We hope you’ll give us another chance in the future!
   

   請問這對你有幫助嗎？

8. M

   Michael VIP

   Grand Rapids29則評論

   5.0

   在2025年2月15日用過餐

   1. 整體 5
   2. 食物 2
   3. 服務 5
   4. 氛圍 5

   As a featured dish for Valentine's night, they offered a surf and turf entrée with a langostina and baguette steak. My wife just preferred the seafood so we asked if the chef would do perhaps 2 of the langostina instead, which our waitress came back and said they would be happy to change. Well unfortunately when they presented her plate, there were 2 ridiculously small langostina that looked terrible plated. As my wife tried to make happy about her presented dish there was so little meat on these 2 that I mouse couldn't have made a meal of this! Without trying to ruin our whole dining experience, I shared my plate and wrapped up a poor dining experience to say the least. It shocks me to think the kitchen would send out a plate that presented so poorly!! I know they had a long evening for the holiday but honestly this was the worst plated meal I've ever seen. Will have to think long and hard before we go back.
   

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9. C

   Christian

   Grand Rapids4則評論

   5.0

   在2025年2月15日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Perfect evening as usual! Amazing food and the best atmosphere, 10000/10 recommend !
   

   Margaux at JW Marriott Grand Rapids已於2025年2月17日​回覆

   Hi Christian, thank you for reviewing us! We're happy to know you had a great experience with us and we hope to welcome you again soon!
   

   請問這對你有幫助嗎？

10. D

    David

    Grand Rapids16則評論

    5.0

    在2025年2月8日用過餐

    1. 整體 5
    2. 食物 5
    3. 服務 5
    4. 氛圍 5

    Amazing experience with incredible food and service! Special shoutout to Chef Elvis and his amazing freshly prepared omelettes!
    

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    Margaux at JW Marriott Grand Rapids已於2025年2月10日​回覆

    Hi David, thank you for reviewing us! We're so happy to know that you've had a great experience and look forward to seeing you again soon!
    

    請問這對你有幫助嗎？