- 整體 3
- 食物 4
- 服務 2
- 氛圍 5
I had a wonderful experience at Maven—the food was absolutely delicious, and the ambiance was amazing. However, I wanted to highlight something that left me a bit disappointed.
While making the reservation, I mentioned that we were celebrating a birthday and even noted in the special instructions that a small "Happy Birthday" message on a plate or any special gesture would be appreciated. I was happy to pay extra if needed. However, despite waiting until the end of our meal, nothing was done. It was especially disheartening because I noticed other tables receiving sparklers with their desserts for celebrations, which made me feel like my request was overlooked.
Additionally, we had to change our table as the one initially assigned wasn’t comfortable. I’m not sure if the special request was tied to the original table, but if that was the case, it raises a concern. It’s important for staff to check any special instructions associated with a booking, not just for celebrations but also for potential food allergies or other important details.
That being said, the food and overall atmosphere were fantastic, and I truly enjoyed my time there. I just wish the special occasion had been acknowledged, as it would have made the experience even more memorable.