- 整體 3
- 食物 3
- 服務 4
- 氛圍 3
Our last visit to Maxwell's was distinctly underwhelming and I said so in a review. Maxwell's got in touch, apologised and sent us a £70 voucher as compensation. We used that voucher last night, after booking on 27th December and asking for a table upstairs (which is generally a little quieter and less frenetic than downstairs).
We arrived 15 minutes earlier but were told that our table was ready – a good start. We were then taken to a small table for 2 in the crowded rear of the downstairs. I asked if there were no tables upstairs as we had requested, and was told "no". The place was heaving, so clearly they were trying maximise profits by only using booths for 4 (or, in some cases, more...) A pity, then about the table next to us, easily large enough for 4, but occupied by 2 young women eating nothing and downing cocktails like there was no tomorrow.
We ordered drinks. I asked for a pint of lime and soda and was presented with a half-pint glass full of ice and then topped up with, around a 1/4 pint of lime and soda , for which I was charged £3.45 - stonkingly outrageous, even for central London.
My wife's Fajitas were good, my Baby Back Ribs were OK, but I thought a rather miserly portion for £26+.
Sweets were OK, but I still think that serving ice cream in a cold stainless-steel bowl is horrible.
Still thirsty, I asked for another lime and soda (we had not yet had the bill, so I had no idea what it cost). It did not arrive until I prompted the waiter again, at which point it did appear - sans lime cordial. By now I was too dispirited even to complain, so we asked for the bill and presented our voucher.
We then waited 10-15 minutes for the voucher to be validated and were presented with a bill which constituted primarily the mandatory service charge. (Ironically, this was less than I had planned to give the waiter as a cash payment). I used to love Maxwells in the old days – I guess it's true that you can't go back – so we won't.