- 整體 2
- 食物 3
- 服務 1
- 氛圍 1
It's a shame, I had high hopes for this place. We arrived and were seated quickly, as we had a reservation. But then it took 30 minutes for anyone to even come to our table to pour our water, let alone order anything. It would have taken longer, but one of our guests got up from our table to go ask the host to send someone over. It then took another 10 minutes to get our drinks and longer again for them to take our food order. We were well over an hour in before our food arrived, and then no one came back to check on us - not to refill waters, not to take more drink orders, nothing. We had to get up from our table multiple times during the meal to track someone down when we needed something - to go boxes, another cocktail and finally the check. During the meal we also just snagged the water pitcher that was sitting near by to refill out waters.
Over all, we were all extremely disappointed and underwhelmed by the entire experience.
Highlight - the ceviche. But sadly, we will not return.
Miel de Agave已在4天前回覆Thank you for your honest feedback, Jordan. We're genuinely sorry for the disappointing experience, especially regarding the delays and lack of attentive service you encountered. This certainly isn't reflective of our standards or how we want guests to feel when dining with us. Your detailed comments are important to us, and we're actively addressing these service issues with our team.
We’d greatly appreciate the opportunity to make things right. If you're open to giving us another chance, please reach out directly—we'd love to personally ensure your next visit is exceptional.