- 整體 1
- 食物 1
- 服務 1
- 氛圍 1
My family and I went to MiM restaurant in Vaughan to celebrate an anniversary. The restaurant was empty when we arrived at 6:30. A young, inexperienced server sat us at our table and asked if we would like water. So far, so good. She brought the water to our table. Bottled water. She hadn’t mentioned the water was bottled or that we would be charged for it. We were told to scan the barcode on the table to see the menu. We had a few people in our party who prefer paper menu’s, but that was not an option. After ordering, we waited over an hour to receive our food. Our server did not let us know there would be a delay or offer any type of bread and butter, garlic bread, or anything similar. Being what we thought was an Italian restaurant, we found this odd. My husband finally asked our server if we could order bread and she said she didn’t know, but would ask. Strange, but OK. It turns out the only bread they have available is pita. We declined. When our food finally came, we were disappointed. Three people in our party ordered pizza. The quality was that of a frozen supermarket pizza. For $25, it’s a rip off. 2 others enjoyed their pasta. I had lasagna which was “meh.” The server didn’t come to check on us one time, or clear away any dishes. Like I said earlier, the restaurant was empty, literally empty. When presented with the cheque, we noticed that a $28 service charge had been added. When questioned about it, we were told it was a fee for having made a reservation. We argued about it because it wasn’t made clear to us that making a reservation would cost $28. If I had known this I would have chosen another restaurant. The charge was removed when we told the manager we would just take it off the tip. The meal, with tip, was just over $200 for 6 people. No bread, appetizers, wine or dessert. We didn’t enjoy it and we won’t ever go back.
