- 整體 1
- 食物 1
- 服務 1
- 氛圍 1
As someone with Celiac disease, this was possibly the worst experience I’ve had at a restaurant. Once seated, a man came to serve us water while we waited for the waitress to take our order. He asked if we had questions and I asked if any items on the menu were gluten free or could be prepared gluten free as there were no indicators on the menu. His response began with a laugh then he said “you came to a Chinese restaurant so everything on the menu is basically made with soy sauce so probably not anything. What did you expect?”” he paused then said he isn’t the chef so he’d have to ask him. He proceeded to give his guess at what would be GF then ended with saying “the waitress would actually know the answer to this, I only know the front end stuff”. Once the waitress came to the table, I asked her the same and she pointed out some things on the menu but shared that over all she wasn’t really sure what was or could be GF and said she could place the order and the kitchen wouldn’t make it if it had gluten “probably”. Hesitently we ordered two small plates. The food arrived, our drinks came once our food was done. I didn’t feel comfortable eating after the uncertainty the staff had around the food preparation. My fiancé ate the two small plates and we closed the tab and went to La Distileria next door where they always take great precautions with allergies. While I understand it isn’t a restaurant’s responsibility to offer an array of gluten free options, let alone offer gluten free at all, I have never experienced the lack of regard, uncertainty and rude remarks the way we experience here. I did call the day before visiting and confirmed they served GF options which made our experience even more bizarre.