- 整體 1
- 食物 1
- 服務 1
- 氛圍 1
MOTEK IS FRAUDULENT! CROOKED! DISHONEST! This restaurant should be investigated for Fraud! They charged us twice for 2 drinks. We gave the card for 2 drinks but ended up being charged twice without our consent. 1st- before we were brought drinks, waiter asked for CC. Shady! We thought just on file but he charged it without our consent. Second 2drinks were offered to us complimentary by a manager woman who refused giving her name, to compensate for the bad first 2 drinks that first came with all crushed ice & no alcohol, no drink in it. But we were deceived & charged $80 for 2 Mojito drinks. During same dinner When we saw this charge on our CC app, we asked for manager. He also refused giving his name. Seems common. He was bold, short, with strong accent. We asked to pay for appetiser we only ordered that far, minus $40 double charge for 2 drinks and leave! but He dropped a bomb on us forcing not to reimburse illegitimately made charge for 2nd 2 drinks. We kept explaining we were offered them complimentary by a manager woman who left for the day but he called her & she said to charge us, which was double shocking! You go to restaurant and were offered a complimentary drink to substitute first bad one but end up being charged is ILLEGAL SHADY & GROSSLY WRONG! Manager was obnoxious, rude, manipulative, taking over us. He than threatened to call police. We were humiliated to the core.
On top we never gotten our 2nd dish but he charged us for that one too. He than packaged that dish to go. See attached photo of misearable tiny dish for $32 Kebab Entry, looks horrible. We simply paid on top of being overcharged and left literally in tears. As that’s not enough THEY CHARGE AUTOMATICALLY 20% service charge for 1 star service!. It was Valentine’s Day that was absolutely ruined. This man manager is a disgrace. living in Miami for 25 years this was by far the most horrible humiliating restaurant experience. They should be reported for fraudulent activity! STAY AWAY FROM MOTEK