- 整體 2
- 食物 4
- 服務 1
- 氛圍 1
Greeted by some very bad attitude hostess, seated, and then waited a minute before server came by to ask about drinks. While taking drink order I quickly and kindly asked if he recommended any good appetizers and he cut me off saying “sir for now I’m just taking your drink order, I’ll come back and help you with the rest”. That was an immediate negative tone to start the night. Not a single person told my fiancée happy birthday (which is pretty common for restaurants holding themselves to this caliber). As the night progressed our server kept going and checking in with the front hostess and they would all turn to look at our table. A front of house manager (or at least appeared to be never made eye contact, instead rolled her eyes as she walked by the table. Our server was super busy running around, and it appeared they were understaffed. He came back with our water and when we were going to order our appetizer, he told us we needed to make all of our selections then so we asked for more time because that wasn’t told to us prior. We then waited approximately 15-20mins before he came back and asked us what we would like. The entire night, we felt like we had to ignore the staff and made the best of it on our own.
The service is a shame, and if prices are this high maybe less people in athletic wear and better service?
The food, and drinks were phenomenal. Or maybe a breath of fresh air because of the horrible service? We tipped because we did not know if it was split and didn’t want to not show some appreciation for the food. Oh and the “Nido Roots” charge.. maybe ask or inform there will be a “conservation” fee?