- 整體 3
- 食物 4
- 服務 2
- 氛圍 2
We were very excited to try the new Nobu location. I invited a friend who is very very familiar with the brand, restaurants and menu. Given our collective friendship circles we were both surprised that no one really knew this was already open etc. We secured a 5:15 reservation and were met by an empty restaurant, aside of one guest who was sat at the bar with her dog. We were offered truly the worst table in the restaurant, tiny and right by the entrance, which given once again the restaurant was empty seemed bizarre. Indeed when a manager was asked to help we were baffled that rather than this being resolved with a smile and kindness it turned into quite the altercation. Bizarre for an establishment just establishing itself here. Clearly begrudgingly, we were given a larger table. Yes it’s a pop up but the vibe is certainly lacking, essentially just being located off the lobby and the food coming from a kitchen the other side of the lobby makes it interesting not to mention the multitude of rubber neckers just coming in to have a look? The Nobu team seemed knowledgable, the hotel staff however seemed way below par. The sushi specials were magnificent as was the sushi. The hot dishes however not so much and for some reason were missing elements that they usually would have. After our meal in which we really did sample many dishes from the menus we left noticing still several empty tables and could not help but feel baffled by the clumsy and hostile start to our evening, especially given my guest’s propensity to entertain large groups and in way this was a bit of a tester, it seemed that experience could have been avoided. Again the sushi was Devine and for that one would return. We hope they find a better, more special and pretty location which offers some intimacy and for sure way better staff to meet the guests.