- 整體 2
- 食物 3
- 服務 2
- 氛圍 3
Our first time here and we had high hopes as I've heard that the previous owner of Mastros opened this restaurant up. We loved Mastros, but they haven't been the same since reopening from the pandemic.
I will start that that the place is gorgeous. Definitely has the upscale vibe/ambiance. To be honest though, it was downhill from there.
Here were some of the things that influenced our decision to not return:
- checked in early, table not available. totally fine, until other groups were being seated before us, even those arriving AFTER our reservation time and still being seated before us. Horrible optics, and I had to approach the hostess to ask about our table. Could have saved face by approaching us to let us know there was a delay. Also received no eye contact when answering me....yeeesh.
-I am bothered that I could not swap out vodka for gin for one of their martinis...that seems a bit ridiculous considering that martinis are either vodka or gin. They told me that the martini on the menu is made with a large batch. But then also, make it single handedly if you have all the ingredients?
-their bread offerings taste like Pillsbury dough rolls
-steaks were good, not exciting though, needed more seasoning/salt. Husband enjoyed his baked potato.
-after dinner, there was a LONG lull before we could order dessert, to the point that we were going to bail without dessert and I think they realized the error because they offered it on the house. it ended up being just okay.
-there seemed to be an overall inattentiveness that I don't think matches the upscale restaurants we've been to before, such as noticing our water is sparkling water (tried filling with still), and when we were out of sparkling water not asking if we want another bottle.
Also, not necessarily an issue just an oddity, the music would jump around the decades which just doesn't match the upscale feeling you want when you dine at places like this. Felt disjointed, albeit we liked most the songs