- 整體 1
Out for a meal with the Fam in the Hub City on Christmas vacay from the ATL. Thought a hamburger would be quick and easy - no trouble for the kitchen staff. Much to my surprise, the other 6 family members at out table received their food on time while I got to watch them eat their entire meal. The Manager came out and offered up a feeble excuse that they were "trying to get the grill right" to cook my burger well done. Wow! Maybe this was a bit of a stretch for the kitchen, but I felt this order should be fairly simple to complete. Just come out and admit you blew it - would have much more respect for you. This type of service in ATL would be rewarded with a big ole Raspberry - maybe not so much here. As we were getting up to leave, they brought out a burger for me - must have had to go to the actual Outback to find the beef - told them to keep it. I'm sure I will enjoy that voucher for a rain check at a later date - wait, where did I put it??? Oh yeah, no voucher.....actually, no anything. Caution to all, if you "dine" here and have an unfortunate experience, you are on you own. Advantage ATL.