- 整體 3
- 食物 3
- 服務 4
- 氛圍 4
Generally we LOVE Pammy’s and have been diners here since they opened! However, this time it was a disappointment.
Sigh. Server was nice and he answered all of our questions and gave us recommendations. The food was mostly good… However, we were both ordered the recommended lamb dish and it was covered in a white sauce so that the actual meat was not visible; upon cutting it, it was about 80% fat. I was completely shocked. My spouse had the same lamb dish with very little fat! I do wish the server came by to ask how this course was. But instead, I left a plateful of uneaten lamb fat. Was it a simple kitchen mistake? I assume so..but probably needs to be emotions to the kitchen.
It was my birthday and it was funny because the (very close) table next to us was receiving complimentary “on the house” full desserts and such…much to their own surprise and glee. They actually said “happy birthday” to me and offered to share! Weird that our server was bought it was okay to do in such close proximity and yet, offer us nothing. For the record, they ordered one glass of wine each while we ordered 3 cocktails as well as wine; and we are repeat loyal Pammy diners!
Last comment, adding a 6% kitchen fee (even on alcohol) should be more clearly disclosed. I understand it’s hard to keep kitchen help and they deserve a living wage, but please consider paying your kitchen help more and raising your prices so it’s more transparent to your customer. We generally leave 20% or more for tip, but felt this was a bit shady. Sorry. We hope these comments help as we always loved Pammy’s!!