- 整體 2
- 食物 3
- 服務 2
- 氛圍 5
I chose this restaurant based on great recommendations, hoping for a good NYE. Unfortunately, the experience didn’t meet expectations. Despite confirming my intolerances beforehand, mistakes were made throughout the meal. The wrong appetizer was served, my main course was mismatched (a vegan plate instead of something lactose-free), and the gluten-free pasta was overcooked.
After dessert, I asked about the prosecco included in the menu and a small party, which I had confirmed twice over the phone. I was told it wasn’t included and found extra glasses of wine on the bill. For nearly €500 for two people, this was disappointing. My advice: improve service and train staff to be more attentive and respectful. Customers deserve better, especially at this price point.