Picanha Brazilian Steakhouse - West Nyack

Picanha Brazilian Steakhouse - West Nyack 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. OT

   OpenTable食客

   Oklahoma City1則評論

   1.0

   在1天前用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 1
   4. 氛圍 5

   I was really excited to try this place, but unfortunately, the experience was a huge disappointment. The service was by far the worst I’ve ever had at a restaurant. It took over 30 minutes just for our server to take our drink order—we sat down at 7:50 PM, and they didn’t come until 8:20 PM. Then, it was another 20 minutes just to get a simple Diet Coke. The servers carrying meat kept passing by our table as if we weren’t even there. They would serve the table next to us and then walk away, ignoring us completely. We had to flag them down multiple times just to get served. And it wasn’t even that busy! The table next to us of the other side of our table was also frustrated and complained about the same issue. This is not my first time at a Brazilian steakhouse—actually, my wife and I visit them regularly—but this was by far the worst experience we’ve ever had. The meat was consistently overcooked, even though I specifically asked for medium. Every time I requested it, they would insist I take what they had (which was always well done). In the end, I and my wife hardly ate because they never brought anything cooked to my preference. Overall, terrible service and poorly prepared food. I wouldn’t come back or recommend it to anyone.
   

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2. K

   Kevin VIP

   New York City44則評論

   2.0

   在6天前用過餐

   1. 整體 2
   2. 食物 1
   3. 服務 3
   4. 氛圍 3

   The salad bar and appetizers were a mixed bag, some were “ok” while others were simply mediocre Then the meats- With the exception of one cut, the house specialty, which was very good, all the other meats were either overcooked, dried out and or just not tasty. Overall it was a terribly disappointing experience
   

   Picanha Brazilian Steakhouse - West Nyack已在5天前回覆

   Hello Kevin, we’re truly sorry to hear that your experience didn’t meet your expectations. We take all feedback seriously and will look into improving the variety and quality of the items you mentioned. Our team works hard to deliver delicious and memorable meals, and we regret that we fell short during your visit. Please don’t hesitate to reach out to us directly so we can further discuss how we can make things right. — Picanha Steakhouse
   

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3. S

   Sophie

   San Francisco1則評論

   4.0

   在2025年3月5日用過餐

   1. 整體 4
   2. 食物 2
   3. 服務 5
   4. 氛圍 4

   The food and taste was not to my liking.Am from the Caribbean so we prepare our foods alot different, i also like my meat medium well and the meat was well done so they were chewy to me and texture slightly hard/tough. Before i left the place i used the bathroom twice it could have been the mixed rice with stuff in it or black beans...i had to stop again before i get to the hotel...Not for me.
   

   Picanha Brazilian Steakhouse - West Nyack已於2025年3月7日​回覆

   Hello Sophie, we appreciate you taking the time to share your experience. While our flavors and preparation styles may differ from what you're accustomed to, we always aim to provide a satisfying meal for every guest. We're sorry to hear that the meat wasn’t cooked to your preference—our team is always happy to accommodate requests for specific doneness levels. Your feedback is valuable, and we’ll take it into account as we continue to refine our offerings. — Picanha Steakhouse
   

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4. V

   Vivian

   New York State1則評論

   5.0

   在2025年3月2日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Camelo served us, and he was excellent—very professional. All the servers were great.
   

   Picanha Brazilian Steakhouse - West Nyack已於2025年3月5日​回覆

   Hello Vivian, thank you for sharing your experience! We're delighted to hear that Camelo and the rest of our team provided such excellent and professional service. We truly appreciate your kind words and look forward to welcoming you back soon. — Picanha Steakhouse
   

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5. M

   Mary Lou

   New York City1則評論

   5.0

   在2025年2月22日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Food was outstanding. Only disappointing thing was no plantains
   

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   Picanha Brazilian Steakhouse - West Nyack已於2025年2月28日​回覆

   Thank you for your feedback! We're so glad you enjoyed the food. We’ll definitely take note of your suggestion about plantains and hope to surprise you with even more delicious options during your next visit. We can't wait to welcome you back!
   

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6. E

   Eillin

   Unspecified1則評論

   5.0

   在2025年2月16日用過餐

   1. 整體 5
   2. 食物 1
   3. 服務 5
   4. 氛圍 5

   Didn’t like the food so much this time, maybe cuz I was the last costumer of the day but the staff was amazing.
   

   Picanha Brazilian Steakhouse - West Nyack已於2025年2月18日​回覆

   We’re sorry to hear that your experience didn’t meet your expectations this time. We always strive to provide great food and service, and we’ll take your comments into consideration to improve. We’re glad the staff made a positive impression, and we’d love the opportunity to serve you again soon to deliver a better experience. — Picanha Steakhouse
   

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7. H

   Holly

   New York State1則評論

   5.0

   在2025年2月14日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Omg!!!! This is my new most favorite place!!! Everything was clean, and so much food!! Staff is outstanding!!! I’m telling everyone about you!!!
   

   Picanha Brazilian Steakhouse - West Nyack已於2025年2月18日​回覆

   Hello Holly, thank you so much for your amazing feedback! We're thrilled to hear we’ve become your new favorite place! It's great to know that you enjoyed the food, the atmosphere, and the service. We truly appreciate you spreading the word, and we can’t wait to welcome you back soon!
   

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8. E

   Eric

   New York City1則評論

   5.0

   在2025年1月30日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   We had dinner last night, the food was great and the service was amazing, the waiter and his manager came to our table many time to see if everything was ok, or if we needed anything We had a great experience and will be definitely returning and recommending to everyone The waiter even came over to see if we wanted a certain kind of steak, they have many choice's
   

   Picanha Brazilian Steakhouse - West Nyack已於2025年2月2日​回覆

   Hello Eric, we're thrilled to hear you had a wonderful dining experience with us! It's great to know that the food and service exceeded your expectations. Our team takes pride in offering attentive service, and we're glad to hear it made your visit even more memorable. We look forward to welcoming you back and appreciate you recommending us to others. — Picanha Steakhouse
   

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9. n

   nick

   New York City1則評論

   5.0

   在2025年1月26日用過餐

   1. 整體 5
   2. 食物 4
   3. 服務 5
   4. 氛圍 4

   Good time for all. Our children were happy. Nice evening
   

   Picanha Brazilian Steakhouse - West Nyack已於2025年2月2日​回覆

   Thank you for your kind words! We're so happy to hear that you and your children had a great time with us. We look forward to welcoming you back for more enjoyable moments.
   

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10. L

    Lucie

    New York City9則評論

    4.0

    在2025年1月18日用過餐

    1. 整體 4
    2. 食物 4
    3. 服務 3
    4. 氛圍 3

    This was an ok Brazilian steakhouse experience. Our server was nice, but our water glasses were only refilled on request. The meat was tasty!
    

    Picanha Brazilian Steakhouse - West Nyack已於2025年1月20日​回覆

    Hello Lucie, we appreciate you taking the time to share your thoughts! It's wonderful to hear you enjoyed the flavor of our meats, and we’re glad your server made a positive impression. We’re sorry to hear the water service fell short and will work on improving this detail. We’d love the opportunity to welcome you back and provide an even better experience!
    

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