Piccolino - Knutsford

Piccolino - Knutsford 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. E

   Elizabeth VIP

   Cheshire2則評論

   5.0

   在7天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Everything was outstanding a real authentic restaurant.
   

   Piccolino - Knutsford已在今天回覆

   Thank you so much for your kind words Elizabeth! We're thrilled to hear that you had an outstanding experience and appreciated the authenticity of our restaurant. We look forward to welcoming you back soon! 😊 Best regards Gianluca General Manager
   

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2. A

   Alun

   London8則評論

   5.0

   在2025年2月23日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Great staff - helpful and friendly. Lovely food and good value
   

   Piccolino - Knutsford已於2025年2月25日​回覆

   Ciao Alun. Thank you very much for the 5 stars*review! Hope to see you again soon. Kind regards Toni Restaurant Manager
   

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3. C

   Carol

   Cheshire1則評論

   5.0

   在2025年2月22日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   From start to finish our experience was excellent. I was meeting two friends and was worried about walking in alone, the staff were lovely and put me at ease as I sat at the bar and ordered a drink. We were not rushed, our table was fab. The service was first class, so attentive but not pushy. The food was delicious. The atmosphere in the restaurant was wonderful, with a great buzz throughout.
   

   Piccolino - Knutsford已於2025年2月25日​回覆

   Ciao Carol. Thank you very much for your fantastic feedback ! We're thrilled to hear you enjoyed your meal and service in our restaurant. Hope to see you again soon. Kind regards Toni Restaurant Manager
   

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4. P

   Paul VIP

   Manchester12則評論

   2.0

   在2025年2月13日用過餐

   1. 整體 2
   2. 食物 4
   3. 服務 1
   4. 氛圍 2

   The food is good and the atmosphere is nice, but the service is poor. The waiter was rude and arrogant; the type that makes you feel that he's doing you a favour. I won't be going back as a result.
   

   Piccolino - Knutsford已於2025年2月14日​回覆

   Thank you for your feedback. We're glad you enjoyed the food and atmosphere but truly regret that your experience with our service fell short. We take this seriously and have sent you a personal email to address your concerns. Best regards Gianluca General Manager
   

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5. R

   Rob VIP

   Cheshire14則評論

   5.0

   在2025年2月1日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Great meal as always. The restaurant Manager has created a brilliant team here.
   

   Piccolino - Knutsford已於2025年2月5日​回覆

   Ciao Rob. Thank you very much for the 5*stars review! Hope to see you again soon. Kind regards Toni Restaurant Manager
   

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6. P

   Paige

   Manchester1則評論

   5.0

   在2025年1月1日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Wonderful meal. Service and quality of food was excellent. The truffle pasta is incredible - thank you!
   

   Piccolino - Knutsford已於2025年1月3日​回覆

   Hi Paige, Thank you for your fantastic feedback! We’re thrilled to hear you enjoyed your meal and that the service and food quality impressed you. The truffle pasta is one of our favorites too, so we’re delighted you loved it! We look forward to welcoming you back soon. Best regards Gianluca General Manager
   

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7. K

   Katie

   London1則評論

   1.0

   在2024年12月23日用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 1
   4. 氛圍 2

   Staff were not friendly or happy when interacting. We had to ask for water on the table which didn’t arrive until we asked again. The food was average and not good value for money. My pasta was stale and it had been left on the pass for too long before arriving on my table. We went downstairs for a cocktail afterwards and the lady only made the cocktail half way full in glass, so I had to kindly ask for her top this up to make it full. £14 cocktail half way full is not acceptable - she was rude and dismissive. This is usually my go to place in Knutsford but it has gone down hill massively. Its such a shame as a long time customer I’m writing this. I will not be going again and I will not recommend to anyone. Bad experience, overpriced, poor customer service.
   

   Piccolino - Knutsford已於2025年1月3日​回覆

   Hi Katie, Thank you for your feedback. While we’re disappointed your visit didn’t meet expectations, we’d like to clarify a few points. To address your concerns, our team works hard to provide attentive service, but it seems we missed the mark with the water on this occasion. Our team checked back during your meal, and no issues with the pasta were raised at the time. We’ll still review your comments to ensure quality is maintained. The cocktail was happily remade for you, and our price for the cocktail you have ordered is £10.45, not £14. We aim to serve drinks to spec and will address your concerns with the team. We tried contacting you, but the number provided wasn’t in service. Please reach out to us directly if you’d like to discuss further. Best regards, Gianluca General Manager
   

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8. L

   Linda

   Cheshire2則評論

   5.0

   在2024年12月23日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Lovely food in gorgeous surroundings. Service excellent. We had a lovely time today. Thank you.
   

   Piccolino - Knutsford已於2024年12月29日​回覆

   Thank you very much for the review Linda! Best regards Gianluca General Manager
   

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9. i

   ian

   Cheshire5則評論

   5.0

   在2024年12月14日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Food and service fantastic . Lovely setting and will return again and again . However £34 for the cheapest bottle of wine and £22 for lasagne is a little pricey .
   

   Piccolino - Knutsford已於2024年12月16日​回覆

   Thank you very much for the review Ian! Just for context, our Lasagna is priced £17.25, the special Lasagna with wagyu beef and truffle is £22. Our house wine is £28.75. Best regards Gianluca General Manager
   

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10. S

    Sue

    Manchester2則評論

    5.0

    在2024年12月14日用過餐

    1. 整體 5
    2. 食物 5
    3. 服務 5
    4. 氛圍 5

    Fantastic experience this evening from being welcomed and shown to our table, to leaving. The food, service and whole ambience could not be faulted! Excellent and will return.
    

    Piccolino - Knutsford已於2024年12月16日​回覆

    Thank you so much for your wonderful feedback Sue! We're thrilled to hear that you had such an enjoyable experience with us, from the warm welcome to the excellent food and ambiance. Your kind words mean the world to our team, and we can’t wait to welcome you back for another fantastic visit. See you soon! Best regards Gianluca General Manager
    

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