- 整體 1
- 食物 1
- 服務 1
- 氛圍 1
Everything that could’ve gone wrong, went wrong. Horrible experience and absolutely embarrassed that I brought friends along for a Xmas get together here. I booked for 4 people for a 7pm seating. I was notified the day prior that they’ve changed my booking to 7.15pm which was fine. We rocked up at 7.25pm as it started to rain and trying to find parking as close as possibly to the venue. The hostess first words to us was “lucky you arrived, I was about to give your table away”. This wasn’t in a joking or light hearted away.
We sat and ordered our food. The waitress seemed quite inexperienced and wasn’t able to answer any of our questions regarding the menu. Our entrees started to arrive. We were sent food we didn’t order. Then our mains started arriving. First came a prawn truffle pizza we didn’t order. We alerted staff that we didn’t order it and they took it away. We were then told there was a delay with our pasta as it wasn’t put in the till. The pasta was grossly undercooked. The steak was cold and cut thickly. The fries had no salt. Felt like we were chewing raw meat. The vegetarian pizza which came out at approx 9pm was flat and basic. Not sure what type of pizza oven they’re using. To top it all off, they rushed us out of the venue. The number of times staff came to our table to take our plates away that were still full, was too many to count. I assume the manager, dressed in a white shirt, came to our table to help clear our plates when we were ready and we did make some light comments about the service and food. We were then served the bill immediately and not asked if we wanted any dessert. This was at approx. 915pm. There were at least 3 other tables still there. Will never come back again and have told several friends do not waste your time or money at Pippis.