- 整體 2
- 食物 3
- 服務 4
- 氛圍 1
While the cafe is lovely with respect to decor & outlook, there was one hugely annoying & disappointing action by one of the waiting staff.
As the floor is tiled (marble) and the chairs have metal legs, there was a constant and excruciating noise by the positioning of chairs by the person, as well as patrons coming & going, almost the entire time we were there. It was difficult to talk to each other because of the constant dragging/scrapping the chairs & stools across the tiled floor, getting into them into the correct position wanted by them. If they weren't in the exact position, then they would be dragged until they were. It was not only painfully noisy, but totally unnecessary if the chairs were instead lifted into place each time.
I would strongly recommend purchasing & fitting rubber feet to every chair & stool leg, so that patrons won't have to endure such unpleasantness when dining there.
In general, the staff were very nice & the meal was tasty. However, until the chair & stool issue is resolved, we won't be returning.
Portrait Cafe已於2025年1月9日回覆Hi Debbie,
Thank you for sharing your feedback. We're sorry to hear that you didn't had a good experience because of the chairs dragging noise. We’ll definitely take your comments on board to improve. We're glad to hear that you liked your food and our service. We hope you’ll give us another chance in the future.