- 整體 1
- 食物 1
- 服務 2
- 氛圍 2
We were excited to try the unique environment at Primal that I had read about. However, our entire order got messed up. We received our steak without any of the sides we paid for. We didn't want our $170 steak to get cold while we waited for them to figure out the rest of the order, so we began eating. The steak was alright, very fatty with mild flavor. We were nearly half finished before the toppings and sides arrived. This was frustrating because we paid extra for sides to go specifically with the steak. We were told the manager, "Tiny Tony," would make things right. So I tried to keep a positive attitude and enjoy our meal. Nothing was made right. We were charged full price for all of the side, that were barely enjoyed with the meal. Two of the sides were cold, I am guessing because it took them so long to retrieve them with our meal. There was apparently a mix up with our meal and another table. Our waiter was great and I could tell it was not his doing and that he tried to advocate for us. However, it seems the manager didn't care. After a long day hiking, my husband and I were looking forward to a nice meal and date. For the price, we would have been better off going to the many other incredible restaurants Vegas has to offer for a nice steak with much better sides and service.