- 整體 2
- 食物 1
- 服務 3
- 氛圍 3
I look at the Ram and I think it should be great, beautiful 17th century building and a reasonably affluent catchment area, it's made for great food from local suppliers, instead I imagine most of the ingredients arrive frozen in boxes. I had the fishcake, which lacked a little texture, but was tasty nevertheless. I followed with sausage & mash, always a good base to comapre any establishment since most places do it. bland sausages lacking character, but large enough, presumably based on the hope that size will trump quality and taste. Mashed potato that was dry and lacking butter and seasoning. The worst bit was the gravy though. A thick brown gloop that was gritty from the powder it was undoubtedly made from lacking any depth, clearly a stranger to meat juices.
That being said, you can't blame the staff, they can only work with what they're allowed to work with. Stonegate pubco needs to up its game here. Give your managers and chefs the autonomy to buy locally from suppliers they know or can test, in preference to what appears to be a search for uniformity across your estate. Who knows, you might have customers who would come back under those circumstances, and you'd be able to charge £2 more for sausage & mash.