- 整體 3
- 食物 4
- 服務 1
- 氛圍 2
The overall experience was disappointing due to poor service. There was a lack of follow-up from the server throughout the meal. When we inquired about specials or off-menu items, we were initially told there were none. However, after noticing another table with a burger, we asked again and were informed that it could be requested—this was frustrating since we had asked about such options earlier.
We received our appetizers without side plates, and despite requesting them, it took 20 minutes for the server to bring them. Our party of five also experienced delays with the entrées, as only three were served initially, with the remaining two arriving 15 minutes later. One of the steaks ordered medium-rare was cooked closer to medium, which did not meet expectations.
The server seldom checked on us, leaving us feeling neglected. While the food was decent, the poor service, combined with the price and ambiance, led to an overall unsatisfactory experience.