- 整體 3
- 食物 4
- 服務 3
- 氛圍 5
An otherwise good experience was marred by a rocky start upon arrival — along with a few weird problems with the *furniture*, of all things.
Arrived at 3:55pm for a 4:00pm reservation on Thanksgiving Day. Had to wait at least 15 minutes to be seated. Not happy, especially after receiving multiple reminders on multiple days prior, from the restaurant itself and from Open Table reminding me about the reservation. (So I arrive on time, but YOU’RE not ready??
Finally (!), we were led to our table, and before we could sit down, the host was fiddling with the underside of the table (?!?). Apparently it was one of those tables that has edges on hinges so that the sides can be raised to make a round table, or folded under to make a square table. The host was trying to fold one edge of table under, but it wouldn’t operate properly. He had to kneel on the floor to try to fix it, to no avail. Awkward! Edge was left hanging *vertically* on one side. Thankfully ours was a party of 3, so none of us were relegated to sit at the malfunctioning table side. But, this whole incident was a bit strange, no?
And then, during dinner, yet another “furniture moment” arose (??) when I watched as 2 servers removed 2 dining chairs from a different table, taking them to the back of the room. Once they got the chairs to the back of the room, several loud sounds ensued involving those chairs. Don’t know what happened or why, but I definitely developed the impression that this very pricey restaurant has purchased very cheap tables and chairs!
Thankfully, our food and server were fine during the meal — no substantive complaints there. It was just those first 20 minutes or so in this restaurant that were jarring. My first time at Red Horse. What’s that old saying: You don’t get a second chance to make a first impression?!? Hmmm……