Red Lobster - Matteson

Red Lobster - Matteson 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. D

   David

   Chicago1則評論

   1.0

   在2025年2月15日用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 1
   4. 氛圍 1

   Omg. Had confirmed reservations on Valentine’s Day, walked into foyer where at least 10 other couples were waiting. Half the tables were empty. The hostess ignored us. Another staff member finally very nicely came and announced to everyone waiting that no one else would be seated for the night. When I inquired further about if this affected those with reservations, was told yes, and that the kitchen was already 2 hrs behind in serving the people who were already seated at tables. I counted at least 10 wait staff, but no idea if there was more than 1 cook in the kitchen. We left while everyone else waiting kept standing there. Worst almost dining experience I’ve had in my whole life. Will never go back to the Matteson restaurant. No wonder this franchise is hurting.
   

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2. I

   Imani

   Chicago4則評論

   4.0

   在2024年12月25日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 5
   4. 氛圍 5

   Red Lobster is always consistent and the servers do a great job.
   

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3. H

   Henry

   Chicago78則評論

   5.0

   在2024年12月10日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Isabelle provided a great dining experience. The food portions were generous and well prepared
   

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4. R

   Roz

   Chicago24則評論

   5.0

   在2024年12月2日用過餐

   1. 整體 5
   2. 食物 4
   3. 服務 5
   4. 氛圍 5

   Our server, Isabella, was delightful, helpful, and attentive - especially with the two super seniors in our party of 5! Biscuits are always hot and buttery. We tried the new Lobster and Shrimp Papperdelle. Great portions. Sauce needs a bit more seasoning though. I prefer that over too much seasoning.
   

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5. S

   Shaun

   Chicago1則評論

   5.0

   在2024年11月26日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 4

   It was a great evening for us, as we celebrated our anniversary! Isabella was a great server. Excellent customer service and attention to detail. Very accommodating. Monday evening seems to be a great time to go. It's not crowded and the noise level is low.
   

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6. OT

   OpenTable食客

   Chicago3則評論

   3.0

   在2023年9月27日用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 5
   4. 氛圍 2

   I want to start off with the positive…our server was amazing. He was a young man and tended to our needs and requests. We tipped him very well for his hard work. Now for the not so positive…When we arrived, we waiting at the bar to have a drink. The bar was covered with plates, glasses, and dirty napkins - needed to be bused. There was only one bartender and she was doing her best to make drinks for the bar and seated guest. My friend moved the used dishes and ordered drinks. Per the server, the menu isn’t current. They no longer serve the Shrimp Rangoon. They also only provide one side vs two sides, which is offered on the menu. I was extremely disappointed that the salads are no longer included with the meal…you have to pay an additional $2.50. The booth bench seats were torn and raggedy. Red Lobster use to be a go to a quick meal. Very disappointing.
   

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7. OT

   OpenTable食客 VIP

   Chicago6則評論

   5.0

   在2023年9月16日用過餐

   1. 整體 5
   2. 食物 4
   3. 服務 5
   4. 氛圍 3

   Daveda is an absolute rockstar. She could rub the entire Red Lobster chain. She’s truly next level and extremely kind.
   

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8. HB

   HenryB

   Chicago78則評論

   4.0

   在2023年8月23日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 4
   4. 氛圍 4

   I had a very decent dining experience with the all you can eat shrimp. A great value for the money. Maggie is an excellent server!
   

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9. AJ

   AriJ VIP

   Chicago11則評論

   2.0

   在2023年6月18日用過餐

   1. 整體 2
   2. 食物 2
   3. 服務 3
   4. 氛圍 2

   The establishment needs refurbishment, tables were not properly cleaned, noisy, and the food took a very long time to prepare although it was not crowded. First batch of rolls were cold. Server, Dustin, was very good.
   

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10. OT

    OpenTable食客

    Chicago2則評論

    5.0

    在2023年5月27日用過餐

    1. 整體 5
    2. 食物 5
    3. 服務 5
    4. 氛圍 5

    I enjoyed myself. Food was delicious and restaurant was clean.
    

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