W
Wendy
Memphis/West TN1則評論
- 整體 3
- 食物 4
- 服務 1
- 氛圍 4
This was my first time at this establishment.. overall the place was nice. Food was pretty good. Music in the early part of Happy Hour was cool, R&B but the service from our waitress was HORRIBLE! We were seated at least 15 mins or more before we had to find a waitress to locate our waitress! She didn’t explain the Happy Hour menu and prices, which if the flyer says $5 Lamb Chop, and only 1 Lamb Chop was ordered, why did she come back with 4 explaining they were 4 for $20 but it wasn’t on the menu as a max had to be purchased! She then took FOREVER to come to the table to see if anything else was needed or if anyone else wanted to order anything! The rest of my party was there by 6:30pm and couldn’t order anything from Happy Hour because we couldn’t FIND her! The music was at a volume that you could actually have a conversation with the person next to you, then it seem like around 6:30-6:45 it went up and you couldn’t hear NOTHING! By this time I was ready to close out my tab and head on out! Then as we paid out our tab (one of my guest) she had SEVERAL DRINKS (that she didn’t order)on her tab along with Happy Hour drinks ($5) when she only ordered 2.. for a total of $85! When it was corrected, plus tax and a gratuity she didn’t DESERVE, her total was $61.21. My guest gave her $101.21 which she should have brought back $40.. she brought back $39 and tried to give her a hand full of change and said “we don’t take change”.. WHAT?? This young lady needs to be trained as a server PROPERLY!! I understand tips, but NOT when you’re not doing the job. Other waitresses were hitting their tables back to back with food and drinks without having to be found and we had to look for ours! Two of my guest ordered Hookah that burned out and when replaced it still wasn’t pulling much. Although I wanted to get out for my birthday to a different spot, I would give this experience 4/10.