Riverside Restaurant and Bar

Riverside Restaurant and Bar 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. D

   David

   N. Ireland1則評論

   2.0

   在3天前用過餐

   1. 整體 2
   2. 食物 2
   3. 服務 2
   4. 氛圍 2

   Shrivelled prawn and no sauce on all three prawn cocktails we ordered, main meals were about ok but chips were served very salty. Table staff were continually asking you if you needed anything or were ready to order even before wine had been served. Looked like they wanted us to order drinks before any service.
   

   請問這對你有幫助嗎？

2. D

   Debbie

   London4則評論

   5.0

   在5天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Lovely restaurant with great service, good food and a lovely setting. What more can you ask for 👌
   

   請問這對你有幫助嗎？

3. D

   Dorothy

   London4則評論

   4.0

   在7天前用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 3
   4. 氛圍 3

   Pre theatre menu choices were good and the food we chose was all very well flavoured. Portion size of main was good but would have benefited from some sides being available especially vegetables. Dessert was exceptional - sticky toffee pudding. Not as busy as we expected on a show night but got very noisy when a table of 14 arrived!
   

   請問這對你有幫助嗎？

4. B

   Barry

   N. Ireland1則評論

   4.0

   在2025年4月18日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 4
   4. 氛圍 3

   Food was grand, used groupon Atmosphere could do with being a bit more lively or does it depend on what you looking for a quiet meal or a date night?
   

   Riverside Restaurant and Bar已在5天前回覆

   Hi Barry, thanks for your review we are pleased you enjoyed your visit and hope to see you again soon . Regards Steven Whillis Food & Beverage Manager
   

   請問這對你有幫助嗎？

5. l

   lindsey

   N. Ireland1則評論

   5.0

   在2025年4月17日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Had a gift Groupon from daughter and enjoyed our 3 course easter dinner menu and service for our wedding anniversary, thank you.
   

   Riverside Restaurant and Bar已在5天前回覆

   Hi Lindsey, thanks for your wonderful review. We hope too see you again very soon. Kind regards Steven Whillis Food & Beverage Manager
   

   請問這對你有幫助嗎？

6. J

   Judith

   Hungary1則評論

   5.0

   在2025年4月12日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   A really lovely meal here. Great, friendly staff. Spacious dining room. Nice views of the river. Quiet background music which means you can actually talk! We booked a groupon deal which was exceptional value. Food was fantastic and the wine included was very nice too. After our meal we went into the bar for cocktails. Very comfortable and again lovely staff and ambience. Will definitely return.
   

   Riverside Restaurant and Bar已在5天前回覆

   Judith , Thankyou for your wonderful review. We hope to see you again very soon. Kind regards Steven Whillis Food & Beverage manager
   

   請問這對你有幫助嗎？

7. B

   Bernadette

   N. Ireland1則評論

   3.0

   在2025年4月10日用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 2
   4. 氛圍 3

   My friend and I had used a Groupon voucher to have a Pre-Theatre meal. The meal was pre booked for 5.30pm which is the first available slot and the time the Riverside Restaurant and bar opens for service and we were going to a show across town starting at 7pm and relying taxi services which were stretched because it was so busy and had booked our taxi for 6.30pm. We arrived before the restaurant opened to allow ample time to be served and out on time for our taxi. We were greeted by a friendly waitress and shown to our table, but then it all started to go downhill from there. Our orders were taken, and then we were sitting for 30 minutes before our starters arrived, which only gave us 30 minutes to get served our mains and eat, we had to ask for our mains to be brought out while we were still eating our starters. Eating our food was all very rushed, and as it wasn't that busy there, I failed to see why it all took so long. The other issue I had was that we ordered a couple of drinks from the bar and I had to ask for my drink to be replaced because there was a very dirty brownish ring mark around the middle of my glass which at first I hadn't noticed. The waitress aked me what I was drinking (which was Archers and lemonade) and changed it for me but then when I tasted it there was only lemonade in the replacement drink and by this time I had had enough and just wanted to get out so I didn't say anything. I have since looked at the reviews for this restaurant and can see that the manager has responded to many like myself who have complained saying he will make sure to do something about it but it just looks like lip service as many of the issues have not been resolved and customers are still complaining of them. I think if the Riverside Restaurant wants to attract the custom of pre-theatre visitors, they should consider opening earlier to allow time to eat without being rushed.
   

   Riverside Restaurant and Bar已於2025年4月14日​回覆

   Hi Bernadette, Thankyou for your feedback regarding your recent visit. I am sorry to read you where not satisfied with certain aspects of your visit. I do read and respond to all feedback negative and positive .I feel we have made great progress lately and a lot of our feedback reflects this ,with many guest commenting on the great food ,service and atmosphere. As always your feedback will be used to help our continuous growth . Kind regards Steven Whillis Food & Beverage Manager
   

   請問這對你有幫助嗎？

8. S

   Sarah

   N. Ireland1則評論

   3.0

   在2025年4月10日用過餐

   1. 整體 3
   2. 食物 4
   3. 服務 2
   4. 氛圍 5

   Overall our experience in the restaurant was quite good. The food was tasty, ..perhaps not as hot as we would have liked, but there appeared to be an issue with the service, in that we had to wait around half and hour between ordering our main course and it finally arriving.
   

   Riverside Restaurant and Bar已於2025年4月14日​回覆

   Hi Sarah, I'm glad to read you enjoyed certain aspects of your visit. I apologise for the service issues you experienced which have been noted by a few guests regarding this particular day. I assure you this is not our normal standard and we will be looking at ways to prevent this happening again. we hope to see you again soon. Kind regards Steven Whillis Food & Beverage Manager
   

   請問這對你有幫助嗎？

9. R

   RONNIE

   N. Ireland1則評論

   4.0

   在2025年4月5日用過餐

   1. 整體 4
   2. 食物 5
   3. 服務 5
   4. 氛圍 4

   Food very good service excellent the wine was not a vintage. Overall very good.
   

   Riverside Restaurant and Bar已於2025年4月9日​回覆

   Hi Ronnie, Thank you for great review. Although our wine is not vintage guest often enjoy our great selection. Our no.4 bar would certainly stock something more too your liking. We hope to see you again. Kind regards Steven Whillis Food & Beverage Manager
   

   請問這對你有幫助嗎？

10. M

    Marty

    N. Ireland1則評論

    3.0

    在2025年3月29日用過餐

    1. 整體 3
    2. 食物 4
    3. 服務 2
    4. 氛圍 1

    The Maitre D' was'nt very pleasant,maybe she was having a bad day.
    

    Riverside Restaurant and Bar已於2025年4月9日​回覆

    Hi Marty, we are very glad you enjoyed certain aspects of your visit. I will address the issues raised with the team. Kind regards Steven Whillis Food & Beverage Manager
    

    請問這對你有幫助嗎？