- 整體 1
- 食物 2
- 服務 1
- 氛圍 2
Service - courses were not spread out, so we got almost all of it at once. Our waitress seemed to disappear at one point, and as a result, we waited nearly 45 mins to get the check. Whole meal felt they they were rushing us out, and when we finished our meal, they forgot about us.
Food - both ordered steaks medium rare. One came out medium/medium well, the other came out blue raw. Like that cow was still mooing. Really poor crust and almost no flavor on the steak. The sauce tasted like bbq sauce straight out of a jar from the supermarket; super sweet and honestly kind of nasty. Both of our desserts were terrible too. Churro cake was as hard as a hockey puck on the outside and straight raw in the middle. Cheesecake base was seriously undercooked. Only redeeming aspect of the food were our appetizers, which were half decent.
Drinks - very good. The only reason I would consider coming back here.
Overall value - absolutely not worth it. This place is expensive, and the quality of the food does not hold up against the cost. I paid north of $220 and was extremely unsatisfied with the meal. Based on what we ate, I’d say it was worth no more than $75.
Recommendation - go somewhere else.
Rosebar已在2天前回覆Dear Connor,
Thank you for your feedback. I sincerely apologize for your disappointing Valentine’s dinner. This is not the experience we strive for, and I regret that we fell short on such an important night. From the pacing of your meal to food execution and service, I understand your frustration and take your concerns seriously. We are addressing these issues with our team to ensure they don’t happen again. While I appreciate your kind words about the drinks, we want every aspect of your visit to meet our high standards. I’d love the opportunity to make this right—please reach out to us directly. We hope to regain your trust.
Best,
HUE Management