- 整體 2
- 食物 5
- 服務 2
- 氛圍 5
The food was delicious- really wonderful- but sadly the service was not. We had a very early reservation so the place was not yet crowded. Our server really encouraged the four of us to get an additional entree [ we ordered two salads and two pastas to split]. We agreed. She reviewed the entire order with us, not once but twice. After the salads and a pretty long wait, someone brought over 2 of the 3 entrees we ordered. We said we were missing one and he went off to inquire. 15 minutes later, no third entree. We had now finished the two entrees and needed to head off to our show. So we asked another server to cancel the third entree that never showed up. Our original server came over and seemed confused that we had never gotten the third entree. No apology- just confusion. The manager came over and said something to the effect of, "I"m not sure where the disconnect was here" - I don't know either but I know it wasn't on our side. Our server arrives and apologizes, and tells us she will remove the third entree from our bill. Yes, you didn't ever bring it so of course we are not paying for it. She drops the check. We ask her 1/2, 1/4 and 1/4 and show her which card is the 1/2. She splits it 1/3 each- we say no we just asked you to so 1/2; 1/4; 1/4. She says it will take a few minutes to void and do it again. We are now almost last for our show so one of us just pays the whole thing. The manager again comes over to give us his business card. I'm not sure what we were supposed to do with that, truthfully. Bottom line, even though the food that was served was absolutely delicious, we won't be returning.