- 整體 3
- 食物 3
- 服務 2
- 氛圍 4
I was very excited to take my sister to Sexy Steak for her 65th birthday. Most of the reviews that I read were very encouraging. I wasn't thrilled with the automatic gratuity, but it was what I customariIy tip, nonetheless, I expected top notched service. I was very impressed with the decor. Our server was very nice, but the attention to detail was lacking. We ordered an appetizer, which was very good. I expected the appetizer plate to be cleared, but I stared at it through our bread service until I spoke up. We used the same plate as the appetizer that we had just finished. We received bread and butter plates after I pointed out that the table next to us had them. I don't usually like to complain, but when I don't have control over the amount of gratuity that I give, I expect the service and the food to be reflective of what you are asking customers to pay. I am hoping that this experience was an outlier, so I am willing to try again, but you can be sure, when I do, I will make certain that my server knows about my previous experience.
Sexy Steak已在今天回覆Thank you for sharing your experience in such a thoughtful way. We appreciate your willingness to give us another chance and hope your next visit will reflect the exceptional service and dining experience we strive to deliver.