- 整體 1
- 食物 1
- 服務 1
- 氛圍 4
My friends and I attended a New Year's Eve event here, and it was an absolute disaster from start to finish. We made a reservation to eat before the event, but upon arrival, we were told that reservations weren't being honored due to the event and that seating was first-come, first-serve. Frustrating, but we decided to make the best of it. When we tried to check our coats, we were informed there was no coat check available, leaving us to stand for hours holding our jackets--completely unacceptable for an event like this. At the bar, there were about 50-60 people with only three bartenders, resulting in painfully long wait times. When we finally got to the front, we were told food was no longer being served, something that was never communicated beforehand. We managed to get one drink during the open bar period (8-10 PM), but when we tried to get another, the bartender refused, claiming they had to prioritize people who hadn't had a drink yet. This was outrageous, considering we had paid for an open bar. We were also promised a midnight champagne toast, which never happened. Adding insult to injury, the DJ ended their set at exactly 12:30 AM, even though the venue was selling after-party tickets for 1-4 AM. It felt like a complete scam.
The DJ's performance was underwhelming, and the countdown to the New Year was botched--starting at 5 seconds instead of 10. By midnight, we just wanted to leave, but the exit process was absolute chaos. The elevator was overcrowded and unsafe, forcing my friends and me to use the emergency stairs to get out. This event was poorly planned, unsafe, and felt intentionally misleading. I would strongly recommend avoiding any events at this venue until they address their organizational issues and deliver what they promise.
