- 整體 3
- 食物 4
- 服務 2
- 氛圍 4
I recently visited Smashing Grapes and, while there were a few highlights, my experience was overall disappointing. The fresh pasta, made daily, was definitely a standout and very tasty. The wine selection was great as well, offering some nice pairings to the meal. Unfortunately, the service left much to be desired. Our server seemed disinterested and inattentive, which made the dining experience less enjoyable.
The bigger issue came with my main dish, which was supposed to come with chicken. When my meal arrived, it was missing the chicken entirely. I flagged down our server, and when she brought it out, it was a separate chicken breast, charred from the barbecue. Not only did it look out of place on the plate, but the flavor was off—it was dry and had a burnt taste that didn’t pair well with the rest of the dish.
Overall, I had high hopes for Smashing Grapes, but the lackluster service and subpar chicken really affected my experience. While the pasta and wine were enjoyable, I’m not sure I’d return given the disappointing service and quality control issues.
Smashing Grapes - Columbia已在6天前回覆Tim, thank you for your review-while we are happy to hear that you enjoyed some aspects of your experience dining with us, we are disappointed to learn about some of these negative service issues, for which we can offer no excuse. Thank you for taking the time to let us know so we can address our team and ensure this doesn't happen again. If you would kindly email us at columbia@smashinggrapes.c0m with a copy of your review, date dined & location, we will work hard to remedy this and prove we can do better. With Gratitude & Apologies, The Team at Smashing Grapes Columbia