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My friend was thrilled with her delicious birthday sweet and already wants to return.","submittedDateTime":"2024-04-17T11:35:49Z","rating":{"overall":4,"__typename":"ReviewRating"},"user":{"nickname":"JenniferJ","isVip":null,"profileColor":"ICECREAM","initials":"JJ","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":54,"endIndex":59,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-175338-173214-310089688161","text":"Lovely restaurant and service from the staff. Steak was a little over cooked but everything else was nice, especially the Sound Storm cocktail.","submittedDateTime":"2023-11-27T08:22:02Z","rating":{"overall":5,"__typename":"ReviewRating"},"user":{"nickname":"ClareA","isVip":null,"profileColor":"ICECREAM","initials":"CA","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":46,"endIndex":51,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-175338-176789-330071915023","text":"This was my second time to sound cafe for bottomless brunch. The value for money is outstanding. The Drinks are constantly flowing. No need to ask for a top up , they come round throughout . The food wasn’t as good this time as last , but it was very busy with Christmas celebrations and I guess that had an impact. My steak last time was outstanding. This time a bit dry but the value for money is unbelievable for what you get. Nice atmosphere, nice buzzy vibe inside the Cumberland Hotel. Only complaint is that one of the us wanted to pay the upgrade to cocktails but we were told it’s only possible if we all upgrade to cocktails. Seems a bit silly. Can’t really understand why it’s not possible.","submittedDateTime":"2023-12-03T18:47:33Z","rating":{"overall":5,"__typename":"ReviewRating"},"user":{"nickname":null,"isVip":null,"profileColor":"PLUM","initials":"OT","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":319,"endIndex":324,"__typename":"ReviewHighlight"}],"__typename":"DishReview"}],"photos":[{"photoMetaData":{"title":null,"photoBySize":{"small":{"url":"https://images.otstatic.com/prod1/52494108/1/small.jpg","__typename":"Photo"},"medium":{"url":"https://images.otstatic.com/prod1/52494108/1/medium.jpg","__typename":"Photo"},"wideMedium":{"url":"https://resizer.otstatic.com/v2/photos/wide-medium/1/52494108.jpg","__typename":"Photo"},"wideLarge":{"url":"https://resizer.otstatic.com/v2/photos/wide-large/1/52494108.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PhotoMetadata"},"__typename":"DishPhoto"}],"__typename":"Dish"},{"dishId":"175338-c0eb71404f6e375e67bfbd8698fb15fa","name":"New York Strip Steak","description":"340g of prime New York strip topped with herb butter and served with triple-cooked chips grilled mushroom & tomato and a Caesar side salad Ask for Gluten Free (10 supplement)","reviewCount":15,"reviews":[{"reviewId":"OT-175338-191575-320085248062","text":"I would like to thank Raphael for looking after us. Thought he was amazing. \nFood was good but the steak sandwich was dissapointing - not much steak.\nEverything else was really good.","submittedDateTime":"2024-06-02T15:53:54Z","rating":{"overall":4,"__typename":"ReviewRating"},"user":{"nickname":"Amp111","isVip":null,"profileColor":"PUMPKIN","initials":"A","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":143,"endIndex":148,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-175338-188114-390070720089","text":"Food was average, to below average, my meal came very fast too fast for a fresh piece of chicken to be cooked and then we had to wait 15 minutes for my friends steak meal to come.\nCool thing is a little robot delivers the food.\nServer was very nice. Cocktails were ok.\nWouldn't go again.","submittedDateTime":"2024-06-04T19:23:40Z","rating":{"overall":3,"__typename":"ReviewRating"},"user":{"nickname":"StephanieC","isVip":null,"profileColor":"ICECREAM","initials":"SC","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":160,"endIndex":165,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-175338-173214-310089688161","text":"Lovely restaurant and service from the staff. Steak was a little over cooked but everything else was nice, especially the Sound Storm cocktail.","submittedDateTime":"2023-11-27T08:22:02Z","rating":{"overall":5,"__typename":"ReviewRating"},"user":{"nickname":"ClareA","isVip":null,"profileColor":"ICECREAM","initials":"CA","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":46,"endIndex":51,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-175338-176789-330071915023","text":"This was my second time to sound cafe for bottomless brunch. The value for money is outstanding. The Drinks are constantly flowing. No need to ask for a top up , they come round throughout . The food wasn’t as good this time as last , but it was very busy with Christmas celebrations and I guess that had an impact. My steak last time was outstanding. This time a bit dry but the value for money is unbelievable for what you get. Nice atmosphere, nice buzzy vibe inside the Cumberland Hotel. Only complaint is that one of the us wanted to pay the upgrade to cocktails but we were told it’s only possible if we all upgrade to cocktails. Seems a bit silly. Can’t really understand why it’s not possible.","submittedDateTime":"2023-12-03T18:47:33Z","rating":{"overall":5,"__typename":"ReviewRating"},"user":{"nickname":null,"isVip":null,"profileColor":"PLUM","initials":"OT","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":319,"endIndex":324,"__typename":"ReviewHighlight"}],"__typename":"DishReview"},{"reviewId":"OT-175338-175298-390090114669","text":"Me and my husband had a great experience, we didn’t realise Sundays were Drag brunches but they were brilliant and we both enjoyed it, the food and drinks were good, we both opted for the steak as a main which we had to pay £10 extra but it was well worth the money, would totally recommend to anyone","submittedDateTime":"2023-11-27T13:35:16Z","rating":{"overall":4,"__typename":"ReviewRating"},"user":{"nickname":"TracyR","isVip":null,"profileColor":"ICECREAM","initials":"TR","simpleModerationState":"APPROVED","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"highlights":[{"startIndex":188,"endIndex":193,"__typename":"ReviewHighlight"}],"__typename":"DishReview"}],"photos":[{"photoMetaData":{"title":null,"photoBySize":{"small":{"url":"https://resizer.otstatic.com/v2/photos/small/1/60598916.jpg","__typename":"Photo"},"medium":{"url":"https://resizer.otstatic.com/v2/photos/medium/1/60598916.jpg","__typename":"Photo"},"wideMedium":{"url":"https://resizer.otstatic.com/v2/photos/wide-medium/1/60598916.jpg","__typename":"Photo"},"wideLarge":{"url":"https://resizer.otstatic.com/v2/photos/wide-large/1/60598916.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PhotoMetadata"},"__typename":"DishPhoto"}],"__typename":"Dish"}],"__typename":"PopularDishes"},"__typename":"Restaurant","diningAreas":[{"name":"Other","diningAreaId":1,"description":"Other","tag":"其他","localeMatch":false,"active":true,"preProcessedAreaId":null,"__typename":"DiningAreaMetaData"},{"name":"Stage View Priority","diningAreaId":115697,"description":"Stage View Priority Seating","tag":"餐廳","localeMatch":false,"active":true,"preProcessedAreaId":null,"__typename":"DiningAreaMetaData"}],"privateDining":{"hasPrivateDining":false,"hasEnhancedPrivateDining":false,"description":"Semi-private spaces are available on request. 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Add crispy skin-on fries (389 kcal) for £3.","items":[{"title":"Classic Club ","description":"A triple-decker stack with succulent roast chicken, soft boiled egg, crisp streaky bacon, beef tomato, lettuce, and mayo, on toasted white bloomer bread. 944 kcal","price":"10.00","variationGroups":[],"__typename":"MenuSectionItem"},{"title":"Loaded Steak ‘wich ","description":"Thinly sliced beef steak, sautéed peppers and onions, melted cheese, and roquette, in a soft mezzaluna Italian flat bread. 789 kcal","price":"12.50","variationGroups":[],"__typename":"MenuSectionItem"},{"title":"Fish Finger Sandwich ","description":"Crispy battered cod goujons, lettuce, and tartar sauce, in soft white bloomer. 1296 kcal","price":"9.00","variationGroups":[],"__typename":"MenuSectionItem"},{"title":"Veg Mex Wrap ","description":"Pulled BBQ jackfruit with ranch beans, pico de gallo, guacamole, and lettuce, in a soft tortilla wrap. 368 kcal","price":"8.00","variationGroups":[],"__typename":"MenuSectionItem"}],"__typename":"MenuSection"},{"title":"The Main Event","description":"","items":[],"__typename":"MenuSection"},{"title":"Burger Studio","description":"Time to get messy! All our burgers are served in a freshly toasted brioche-style bun, with crispy skin-on fries and chipotle mayo dip.","items":[{"title":"SOUND Burger","description":"Steak burger, crisp streaky bacon, melted cheddar cheese, crispy onion ring, beef tomato, and lettuce. 1682 kcal","price":"20.50","variationGroups":[],"__typename":"MenuSectionItem"},{"title":"Classic Cheeseburger","description":"Steak burger with a generous topping of melted cheddar cheese, topped with beef tomato, lettuce, and red onion. 1267 kcal","price":"19.00","variationGroups":[],"__typename":"MenuSectionItem"},{"title":"London Double-Decker | OUR COVER STAR!","description":"Two steak burgers stacked high with melted cheddar cheese, red onion, pickles, beef tomato, lettuce, and house burger sauce. 1800 kcal","price":"23.00","variationGroups":[],"__typename":"MenuSectionItem"},{"title":"Clucky ","description":"Crispy buttermilk chicken smothered in Buffalo hot sauce, blue cheese sauce, and red cabbage slaw. 1893 kcal Swap to grilled chicken escalope 1743 kcal","price":"19.00","variationGroups":[],"__typename":"MenuSectionItem"},{"title":"BBQ Pulled Pork","description":"Smoked pulled pork piled high and smothered in BBQ sauce, topped with red cabbage slaw and pickles. 1276 kcal","price":"19.50","variationGroups":[],"__typename":"MenuSectionItem"},{"title":"Pretender ","description":"Moving Mountains® plant-based patty, loaded with pulled BBQ jackfruit, melted vegan cheese, beef tomato, and lettuce. 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Succulent melt-in-the-mouth meats piled high, served with sharing sides and gravy for dipping, drizzling, or dunkin’… whatever your preference, there’s no judgement here!","description":null,"price":null,"variationGroups":[],"__typename":"MenuSectionItem"},{"title":"Smokehouse Platter (Min 2 pax)","description":"BBQ-glazed smoked feather blade of beef, pulled pork shoulder, glazed pork ribs, Texas hot link sausage, corn ribs, BBQ ranch beans, red cabbage slaw, pickles, tear n’ share mezzaluna bread, plus creamy mash and gravy. 2583 kcal","price":"29.50","variationGroups":[],"__typename":"MenuSectionItem"},{"title":"Big Bird Platter (Min 2 pax)","description":"BBQ-glazed skin-on chicken breast, slow-roasted chicken wings in your choice of BBQ or Buffalo hot sauce, buttermilk chicken tenders, corn ribs, BBQ ranch beans, red cabbage slaw, pickles, tear ‘n’ share mezzaluna bread, plus crispy skin-on fries and gravy. 2159 kcal","price":"24.50","variationGroups":[],"__typename":"MenuSectionItem"},{"title":"20oz Tomahawk Steak (for Two)","description":"This juicy, thick-cut bit of beef is full of flavour and ideal for two to share! 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Warm apple mixture topped with crunchy caramelised biscuits and baked until golden brown. Served with vanilla ice cream and caramel sauce. 725 kcal","price":"9.00","variationGroups":[],"__typename":"MenuSectionItem"},{"title":"Black Forest Waffle","description":"Warm Belgian waffle cooked ‘til golden and topped with fruits of the forest compote, chocolate ice cream, chocolate sauce, and whipped cream. 879 kcal","price":"9.00","variationGroups":[],"__typename":"MenuSectionItem"},{"title":"Millionaire’s Brownie","description":"Extra thickkkkk chocolate brownie served with salted caramel ice cream, toffee sauce, and a chocolate drizzle. 823 kcal","price":"9.00","variationGroups":[],"__typename":"MenuSectionItem"},{"title":"Lemon Tart","description":"When life gives you lemons… eat lemon tart! Golden shortcrust pastry with a zingy lemon filling, topped with Chantilly cream, fresh and freeze-dried raspberries, raspberry coulis, and popping candy (because why not!) 600 kcal","price":"9.00","variationGroups":[],"__typename":"MenuSectionItem"},{"title":"New York Cheesecake","description":"Rich and creamy NY-style cheesecake, served with fresh strawberry sauce and cream. 892 kcal","price":"9.00","variationGroups":[],"__typename":"MenuSectionItem"},{"title":"Devonshire Ice Cream","description":"All our irresistible ice cream flavours are made here in the UK, by our friends in Devon.","price":null,"variationGroups":[{"items":[{"title":"Small","price":"5.00","__typename":"MenuSectionItem"},{"title":"Large","price":"7.00","__typename":"MenuSectionItem"}],"__typename":"MenuVariationGroup"}],"__typename":"MenuSectionItem"},{"title":"Choose from:","description":null,"price":null,"variationGroups":[],"__typename":"MenuSectionItem"},{"title":"Vanilla","description":" 295 kcal / 394 kcal","price":null,"variationGroups":[],"__typename":"MenuSectionItem"},{"title":"Chocolate ","description":"398 kcal / 442 kcal","price":null,"variationGroups":[],"__typename":"MenuSectionItem"},{"title":"Vegan Vanilla ","description":"218 kcal / 290 kcal","price":null,"variationGroups":[],"__typename":"MenuSectionItem"},{"title":"Vegan Salted Caramel ","description":"225 kcal / 300 kcal","price":null,"variationGroups":[],"__typename":"MenuSectionItem"}],"__typename":"MenuSection"},{"title":"Adults need around 2,000 kcal a day. If you have any dietary requirements, allergens or intolerances, please inform your server before ordering. For more detail of allergenic ingredients used in our menu, we have an information pack available. Please note that our kitchen and food service areas are not nut-free or allergen-free environments. All weights are approximate before cooking. We take animal welfare very seriously, please review our full policy on our website www.clermonthotel.group. All prices are inclusive of VAT at the current rate. A discretionary service charge of 13.5% will be added to your bill.","description":null,"items":[],"__typename":"MenuSection"}],"updated":"2024-03-20T00:40:24.487","provider":{"name":"OpenTable","image":{"altText":"","url":"","height":24,"__typename":"ProviderImage"},"__typename":"MenuProvider"},"__typename":"Menu"},{"title":"Brunch","description":"90-minute slots available from 11am to 3pm. 2 Courses £65 per person. 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Didn't feel we got quite as much free flowing as previous visit. However, food good and no rush to get the table back - hence posting after 2 41 cocktails and pretty sober - no typos 😀 Used the great Time Out offer .","rating":{"food":4,"service":4,"ambience":4,"value":3,"noise":"DO_NOT_RECALL","overall":4,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":3,"nickname":"Eileen","metro":{"metroId":72,"displayName":"London","__typename":"Metro"},"initials":"E","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-29T20:47:19Z","dinedDateTime":"2025-03-29T14:00:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-175338-219912-360071460366","text":"Initial service exceptional. Wrong starter served and mine eaten before partners arrived. Noone checked how meal was. Service slow. Ordered cocktail and had to reorder as hadn't arrived after 10 minutes. Had to get up and find waiter for the cocktail. \nFood quality was good, the band were excellent. Staff were plentiful and friendly but after a good start seemed to lose interest and to be waiting to go home.","rating":{"food":5,"service":3,"ambience":5,"value":4,"noise":"MODERATE","overall":3,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":2,"nickname":"Chris","metro":{"metroId":3089,"displayName":"Brighton","__typename":"Metro"},"initials":"C","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-30T08:29:40Z","dinedDateTime":"2025-03-28T20:00:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-175338-218156-320066088082","text":"Brilliant service by Chris. Food ok, not for our taste, but what there was was superb","rating":{"food":3,"service":5,"ambience":4,"value":4,"noise":"QUIET","overall":4,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":2,"nickname":"Caron","metro":{"metroId":72,"displayName":"London","__typename":"Metro"},"initials":"C","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-27T18:43:15Z","dinedDateTime":"2025-03-27T13:30:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-175338-220252-330004609063","text":"Burger and desert very enjoyable, drinks topped up regularly , prosecco very drinkable,\nThoroughly enjoyed the experience and surroundings","rating":{"food":5,"service":3,"ambience":4,"value":5,"noise":"MODERATE","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":4,"nickname":"ROBERT","metro":{"metroId":3086,"displayName":"Buckinghamshire","__typename":"Metro"},"initials":"R","isVip":null,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-26T09:54:58Z","dinedDateTime":"2025-03-25T15:00:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-175338-217178-330001389313","text":"Wanted a different experience from the traditional afternoon tea and that’s what we got. Staff were welcoming, friendly and attentive. Our glasses were topped up, our photos were taken and the savoury items were delicious. The cheese and salami mini roll was my least favourite but the pulled pork and the prawn taco were the best. The Prosecco was very nice too! Loved the music playing and the decor. The DeLorean in the lobby made my friend happy. The seating is a big open space just past the hotel lobby so you may need a jumper. Overall good value on Groupon.","rating":{"food":4,"service":5,"ambience":4,"value":5,"noise":"MODERATE","overall":4,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":5,"nickname":"Debra","metro":{"metroId":72,"displayName":"London","__typename":"Metro"},"initials":"D","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-24T06:08:14Z","dinedDateTime":"2025-03-23T13:00:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-175338-220186-110151855021","text":"Great atmosphere but the food was not great. I had the spare rib, it was dry and came with no sauce","rating":{"food":3,"service":3,"ambience":5,"value":3,"noise":"DO_NOT_RECALL","overall":4,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":2,"nickname":null,"metro":{"metroId":3182,"displayName":"Dorset","__typename":"Metro"},"initials":"OT","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-24T19:03:33Z","dinedDateTime":"2025-03-22T21:00:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-175338-218947-330057152363","text":"Food was really great, ambiance was amazing but the service was too slow. We know it was busy but took us to have our order 45mins to be asked for it. Dessert was given an hour after main course.","rating":{"food":4,"service":3,"ambience":5,"value":5,"noise":"ENERGETIC","overall":4,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":4,"nickname":"Mace","metro":{"metroId":72,"displayName":"London","__typename":"Metro"},"initials":"M","isVip":null,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-23T22:31:47Z","dinedDateTime":"2025-03-22T20:00:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-175338-220586-320098491372","text":"Great venue and atmosphere, lovely surroundings spacious and airy. Fantastic entertainment however service shocking sadly. First drink took about 35 mins to arrive but my daughter who asked for a milk shake was waiting probably 45 mins but then it came wrong with our dinner and then was corrected twice! . Food was cold and no problem changing it however after receiving our dinner no one approached us for the evening. Table was not cleared, no desert offered and I went to the bar to get my own drinkand we were there for over 3 hours. Everyone seemed manically busy yet nothing seemed to be getting done seemed to be very disorganised with tables near us experiencing similar issues \nI would go back for the atmosphere but with low expectations on the eating experience as a hole. Small changes could vastly improve the customer service, ie someone taking charge as opposed to a lovely manager who was herself overwhelmed when she should have the freedom to delegate and oversea things.","rating":{"food":3,"service":1,"ambience":5,"value":4,"noise":"MODERATE","overall":3,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Jean","metro":{"metroId":3395,"displayName":"Leinster","__typename":"Metro"},"initials":"J","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Dear Jean,\n\nThank you for your feedback. We’re delighted you enjoyed the atmosphere and entertainment, but we’re sorry the service fell short. This isn’t the experience we aim to provide, and we regret the delays and missteps during your visit.\n\nWe appreciate your patience and suggestions. We’re actively working on improving service efficiency and attentiveness. Your comments have been shared with our team, and we’ll be reviewing our processes to enhance the dining experience.\n\nWe’d love to welcome you back for a better visit. Thank you again for your valuable feedback!\n\nKind regards,\nGuest Services\nSOUND Cafe @ The Cumberland","responseDateTimeUtc":"2025-03-28T17:13:19Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-03-23T10:44:27Z","dinedDateTime":"2025-03-22T19:30:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-175338-220580-380098088738","text":"Food lovely and arrived relatively fast, however service overall was disappointing. No one asked how food was, asked if we needed any condiments and overlooked the need for more cutlery and glasses on the table.","rating":{"food":4,"service":1,"ambience":3,"value":3,"noise":"MODERATE","overall":3,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Anjali","metro":{"metroId":72,"displayName":"London","__typename":"Metro"},"initials":"A","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Dear Anjali,\n\nThank you for your feedback. We are glad to hear that you enjoyed the food and that it arrived quickly. However, we are sorry to hear that the service didn’t meet your expectations. We strive to ensure that all aspects of the dining experience, including attentive service, are top-notch, and it seems we missed the mark during your visit.\n\nWe appreciate your feedback and will address these areas with our team to improve the overall guest experience. We hope you will consider giving us another try in the future.\n\nKind regards,\nGuest Services\nSOUND Cafe @ The Cumberland","responseDateTimeUtc":"2025-03-28T14:58:34Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-03-22T21:50:09Z","dinedDateTime":"2025-03-22T18:30:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-175338-217196-140036693364","text":"A bit slow with drinks on arrival but extended time allowance to compensate. 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London’s Top Restaurant for Live Music and Entertainment. Located within The Cumberland Hotel on the corner of Oxford Street and Park Lane, SOUND brings you live music 7 days a week making us the spot for live music in London. With notes that play to the soul, you can call us the heart of central London, connecting you to Marylebone and Mayfair. Our design award-winning SOUND Bar has your late-night plans covered as it’s open till 2 AM from Thursday to Saturday. SOUNDs like the perfect spot to start or finish the night in London. With 3 venues in 1 location, you will have the best of an American cafe, as SOUND restaurant offers a modern spin on some classic American-style dishes. Enjoy alongside an iconic award-winning cocktail bar and lively sports bar in Central London. Choose whether you want to enjoy great food, live music performances, or catch the latest sports action. Great entertainment, an unforgettable experience, and mouth-watering dishes—all in one spot?
Set menu, canapes, snacks, and Christmas Packages.
私人派對設施
Semi-private spaces are available on request. The SOUND Cafe and SOUND Sports Bar are available for exclusive hire with a minimum spend requirement. Contact us anytime to discuss your event requirements at letsparty@sound.london
*** PLEASE NOTE THAT PAYMENT IS REQUIRED DIRECTLY AT THE RESTAURANT*** SPECIAL OFFER for a LIMITED time only - set yourself in our Cafe, Oxford Street for Bottomless Brunch. Choose a main & dessert and enjoy unlimited prosecco, house red, rose, white wine or draught beer. You can add a starter or side for an additional cost.
Upgrade to bottomless cocktails for £15pp once you are here.
All persons in the party must be ordering the same package. If the cocktail upgrade is made, the whole party must also upgrade.
90-minute slots available from 11 am to 3 pm (last booking at 3 pm). A discretionary service charge of 13.5% will be added to the bill.
Back To The Future - Afternoon Tea (&Delorean!)
每人平均消費£45.00
2025年3月13日 - 2025年7月3日
Great Scott! ... Its time for Afternoon Tea..
Join us at a time of your choosing (future bookings only please)
We have one of the movie grade Delorean resident in our hotel for you too see and selfie with! Remember to share with us on Instagram
from 12th March to the 3rd July 2025
The Round Up - Songwriters Night - Dine Experience
僅限2025年4月13日
The Round Up at Sound – A New Chapter Begins!
We’re kicking off 2025 in style as The Round Up finds a brand-new home at Sound, The Cumberland Hotel, London! This intimate songwriter night has become a staple in the UK’s Americana/Country scene, bringing together incredible artists for an evening of music, storytelling, and unique collaborations.
The show will begin at 18:30 and will finish at 20:30 with a short intermission along the way.
Featuring - Two Ways Home - Anna Pancaldi - Outpost Drive & Joe Martin
This is your chance to experience an intimate, collaborative evening of music where artists share the stories behind their songs and often jump in on each other’s performances. The Round Up is more than just a gig – it’s a one-of-a-kind musical experience.
Join us for a night of incredible music, community, and magical moments.
人氣菜餚
菜單
Warm-up Acts
Jalapeño Poppers £8.00
Fiery jalapeño peppers stuffed with cream cheese, coated in golden breadcrumbs and deep-fried ‘til perfection. Served with a red onion chutney. 503 kcal
Jumbo Prawns £11.00
Battered jumbo red prawns, served with a spiced mango, coriander & lime salsa. 293 kcal
Crispy Cauli Bites £9.50
Crispy battered cauliflower “wings” smothered in your choice of BBQ or Buffalo hot sauce. Served with a blue cheese dip. BBQ 652 kcal, Buffalo hot sauce 626 kcal
Corn Ribs£8.50
For the trendiest members of the band! Served with red cabbage slaw, a blue cheese dip, and a BBQ dip. 667 kcal
Chicken Wings£10.00
6 chicken wings smothered in your choice of BBQ or Buffalo hot sauce, served with a blue cheese dip and celery sticks. BBQ 1321 kcal, Buffalo hot sauce 1266 kcal
Salt & Pepper Calamari £11.00
Deep-fried coated squid, served with a chive & garlic mayo. 843 kcal
Buttermilk Chicken Tenders £9.00
Fried until golden, served with red cabbage slaw, pickles, and a chipotle mayo dip. 819 kcal
Ultimate Onion Ring Tower £8.50
A delicious stack of golden onion rings, piled high, and served with a BBQ dip. 1149 kcal
House Nachos
Tortilla chips smothered in smoked chilli cheese sauce, fresh pico de gallo, spicy jalapeños, pickled red onions, and a generous scoop of sour cream and guacamole. Single 992 kcal, Sharing 1984 kcal
Single £9.00
Sharing £15.00
Lunchtime Offer
11am-4pm
The Interval
Our ultimate ‘lighter’ bites, perfect for seeing you through lunchtime. Includes a draught soft drink. Add crispy skin-on fries (389 kcal) for £3.
Classic Club £10.00
A triple-decker stack with succulent roast chicken, soft boiled egg, crisp streaky bacon, beef tomato, lettuce, and mayo, on toasted white bloomer bread. 944 kcal
Loaded Steak ‘wich £12.50
Thinly sliced beef steak, sautéed peppers and onions, melted cheese, and roquette, in a soft mezzaluna Italian flat bread. 789 kcal
Fish Finger Sandwich £9.00
Crispy battered cod goujons, lettuce, and tartar sauce, in soft white bloomer. 1296 kcal
Veg Mex Wrap £8.00
Pulled BBQ jackfruit with ranch beans, pico de gallo, guacamole, and lettuce, in a soft tortilla wrap. 368 kcal
The Main Event
Burger Studio
Time to get messy! All our burgers are served in a freshly toasted brioche-style bun, with crispy skin-on fries and chipotle mayo dip.
Steak burger with a generous topping of melted cheddar cheese, topped with beef tomato, lettuce, and red onion. 1267 kcal
London Double-Decker | OUR COVER STAR!£23.00
Two steak burgers stacked high with melted cheddar cheese, red onion, pickles, beef tomato, lettuce, and house burger sauce. 1800 kcal
Clucky £19.00
Crispy buttermilk chicken smothered in Buffalo hot sauce, blue cheese sauce, and red cabbage slaw. 1893 kcal Swap to grilled chicken escalope 1743 kcal
BBQ Pulled Pork£19.50
Smoked pulled pork piled high and smothered in BBQ sauce, topped with red cabbage slaw and pickles. 1276 kcal
Pretender £19.00
Moving Mountains® plant-based patty, loaded with pulled BBQ jackfruit, melted vegan cheese, beef tomato, and lettuce. Served with a vegan chipotle dip. 1216 kcal
From The Flames
All served with a baked tomato topped with a garlic & herb crumble, and a salsa verde.
Crispy Skin-on Chicken£24.00
Simple, but a timeless classic! Succulent chicken with crispy skin, served with corn ribs, creamy mash, and red wine gravy. 954 kcal
12oz NY Strip Sirloin£33.00
Prime New York sirloin strip steak, flame-grilled to your liking and topped with herb butter. Served with crispy skin-on fries. 1609 kcal
Smokehouse Pork Ribs£26.00
Two thick-cut tender fall-off-the-bone pork ribs in our signature smokehouse glaze. Served with skin-on fries and BBQ sauce. 1171 kcal
Salad Bar
SOUND Salad£14.50
Beetroot, orange, kale, and baby spinach, tossed with a lemon & herb vinaigrette, and topped with crumbled goat’s cheese and toasted pumpkin seeds. 885 kcal
With Salmon 1231 kcal£23.00
Grilled Chicken 1145 kcal£19.00
Caesar Salad£14.00
Romaine lettuce tossed in Caesar dressing, topped with croutons and Parmesan shavings. 496 kcal
With Salmon 842 kcal£22.50
Grilled Chicken 756 kcal£18.50
Steak Salad£23.00
Sliced steak served on mixed seasonal leaves tossed in blue cheese vinaigrette, with pickled red onions, red peppers, cherry tomatoes, topped with shoestring crispy onions and crumbled blue cheese. 951 kcal
Club Classics
Fajitas
Classic fajitas, served with fresh pico de gallo, cheddar & Monterey Jack cheese, guacamole, sour cream, and warm tortillas.
Veggie Fajitas 1094 kcal£18.00
Grilled Chicken Fajitas 1415 kcal £20.00
Grilled Steak Fajitas 1528 kcal £25.00
Signature Fish ‘n’ Chips £19.50
Freshly battered cod deep-fried until golden & crispy, served with triple-cooked chunky chips, mushy peas, tartar sauce, and a side of buttered thick white bloomer bread. 1501 kcal
Smoked Feather Blade of Beef £29.00
Melt-in-the-mouth tender and served with chilli greens, creamy mash, and gravy. 1266 kcal
House Chicken Parm £19.00
Tomato & basil penne pasta, topped with a golden breaded chicken escalope, and smothered in melting mozzarella and a parmesan glaze. Served with garlic flatbread. 1489 kcal
Grilled Salmon Fillet £22.00
Served on a bed of creamy mash, with chilli greens, warm Hollandaise sauce, crispy capers and herb oil. 1059 kcal
Penne Alla Norma£14.00
Penne pasta in a tomato & basil sauce, with spicy chilli aubergine, and topped with vegan Italian hard cheese, toasted pine nuts and crispy capers. Served with garlic flatbread. 1043 kcal
Sharing Platters
HITS THE SPOT
Perfect for 2 or more to share. Our sharing platters are the holy grail for any meat lover! Succulent melt-in-the-mouth meats piled high, served with sharing sides and gravy for dipping, drizzling, or dunkin’… whatever your preference, there’s no judgement here!
Smokehouse Platter (Min 2 pax)£29.50
BBQ-glazed smoked feather blade of beef, pulled pork shoulder, glazed pork ribs, Texas hot link sausage, corn ribs, BBQ ranch beans, red cabbage slaw, pickles, tear n’ share mezzaluna bread, plus creamy mash and gravy. 2583 kcal
Big Bird Platter (Min 2 pax)£24.50
BBQ-glazed skin-on chicken breast, slow-roasted chicken wings in your choice of BBQ or Buffalo hot sauce, buttermilk chicken tenders, corn ribs, BBQ ranch beans, red cabbage slaw, pickles, tear ‘n’ share mezzaluna bread, plus crispy skin-on fries and gravy. 2159 kcal
20oz Tomahawk Steak (for Two)£60.00
This juicy, thick-cut bit of beef is full of flavour and ideal for two to share! Cooked to your liking and served with creamy mash, chilli greens, baked tomato topped with a garlic & herb crumble, salsa verde, and red wine gravy. 2115 kcal
Supporting Artists
All sides 6 each
Skin-on Fries £6.00
Ask for 389 kcal
Triple-Cooked Chunky Chips £6.00
Ask for 713 kcal
Sweet Potato Fries £6.00
Ask for 360 kcal
Ranch BBQ Beans
53 kcal
Onion Rings £6.00
574 kcal
Chilli Greens£6.00
Curly kale sautéed in chilli oil. 98 kcal
Red Cabbage Slaw £6.00
192 kcal
Mixed Leaf Salad£6.00
with lemon dressing. 265 kcal
The Grand Finale
All desserts 9 each
House Apple Cobbler£9.00
Made the authentic American way! Warm apple mixture topped with crunchy caramelised biscuits and baked until golden brown. Served with vanilla ice cream and caramel sauce. 725 kcal
Black Forest Waffle£9.00
Warm Belgian waffle cooked ‘til golden and topped with fruits of the forest compote, chocolate ice cream, chocolate sauce, and whipped cream. 879 kcal
Millionaire’s Brownie£9.00
Extra thickkkkk chocolate brownie served with salted caramel ice cream, toffee sauce, and a chocolate drizzle. 823 kcal
Lemon Tart£9.00
When life gives you lemons… eat lemon tart! Golden shortcrust pastry with a zingy lemon filling, topped with Chantilly cream, fresh and freeze-dried raspberries, raspberry coulis, and popping candy (because why not!) 600 kcal
New York Cheesecake£9.00
Rich and creamy NY-style cheesecake, served with fresh strawberry sauce and cream. 892 kcal
Devonshire Ice Cream
All our irresistible ice cream flavours are made here in the UK, by our friends in Devon.
Small£5.00
Large£7.00
Choose from:
Vanilla
295 kcal / 394 kcal
Chocolate
398 kcal / 442 kcal
Vegan Vanilla
218 kcal / 290 kcal
Vegan Salted Caramel
225 kcal / 300 kcal
Adults need around 2,000 kcal a day. If you have any dietary requirements, allergens or intolerances, please inform your server before ordering. For more detail of allergenic ingredients used in our menu, we have an information pack available. Please note that our kitchen and food service areas are not nut-free or allergen-free environments. All weights are approximate before cooking. We take animal welfare very seriously, please review our full policy on our website www.clermonthotel.group. All prices are inclusive of VAT at the current rate. A discretionary service charge of 13.5% will be added to your bill.
其他6,317位顧客怎麽説
整體評分和評論
只有在這家餐廳用餐過的食客才能發表評論
4.4
4.4(根據最近的評分)
4.3食物
4.4服務
4.4氛圍
4.3CP值
噪音 • 熱鬧
食客首選
West End London
現場音樂表演首選
6,317 則評論
E
Eileen
London3則評論
4.0
在2天前用過餐
整體 4
食物 4
服務 4
氛圍 4
Good service in general but much busier on the 2pm bottomless brunch slot. Didn't feel we got quite as much free flowing as previous visit. However, food good and no rush to get the table back - hence posting after 2 41 cocktails and pretty sober - no typos 😀 Used the great Time Out offer .
請問這對你有幫助嗎?
C
Chris
Brighton2則評論
3.0
在3天前用過餐
整體 3
食物 5
服務 3
氛圍 5
Initial service exceptional. Wrong starter served and mine eaten before partners arrived. Noone checked how meal was. Service slow. Ordered cocktail and had to reorder as hadn't arrived after 10 minutes. Had to get up and find waiter for the cocktail.
Food quality was good, the band were excellent. Staff were plentiful and friendly but after a good start seemed to lose interest and to be waiting to go home.
請問這對你有幫助嗎?
C
Caron
London2則評論
4.0
在4天前用過餐
整體 4
食物 3
服務 5
氛圍 4
Brilliant service by Chris. Food ok, not for our taste, but what there was was superb
請問這對你有幫助嗎?
R
ROBERT
Buckinghamshire4則評論
5.0
在6天前用過餐
整體 5
食物 5
服務 3
氛圍 4
Burger and desert very enjoyable, drinks topped up regularly , prosecco very drinkable,
Thoroughly enjoyed the experience and surroundings
請問這對你有幫助嗎?
D
Debra
London5則評論
4.0
在2025年3月23日用過餐
整體 4
食物 4
服務 5
氛圍 4
Wanted a different experience from the traditional afternoon tea and that’s what we got. Staff were welcoming, friendly and attentive. Our glasses were topped up, our photos were taken and the savoury items were delicious. The cheese and salami mini roll was my least favourite but the pulled pork and the prawn taco were the best. The Prosecco was very nice too! Loved the music playing and the decor. The DeLorean in the lobby made my friend happy. The seating is a big open space just past the hotel lobby so you may need a jumper. Overall good value on Groupon.
請問這對你有幫助嗎?
OT
OpenTable食客
Dorset2則評論
4.0
在2025年3月22日用過餐
整體 4
食物 3
服務 3
氛圍 5
Great atmosphere but the food was not great. I had the spare rib, it was dry and came with no sauce
請問這對你有幫助嗎?
M
Mace
London4則評論
4.0
在2025年3月22日用過餐
整體 4
食物 4
服務 3
氛圍 5
Food was really great, ambiance was amazing but the service was too slow. We know it was busy but took us to have our order 45mins to be asked for it. Dessert was given an hour after main course.
請問這對你有幫助嗎?
J
Jean
Leinster1則評論
3.0
在2025年3月22日用過餐
整體 3
食物 3
服務 1
氛圍 5
Great venue and atmosphere, lovely surroundings spacious and airy. Fantastic entertainment however service shocking sadly. First drink took about 35 mins to arrive but my daughter who asked for a milk shake was waiting probably 45 mins but then it came wrong with our dinner and then was corrected twice! . Food was cold and no problem changing it however after receiving our dinner no one approached us for the evening. Table was not cleared, no desert offered and I went to the bar to get my own drinkand we were there for over 3 hours. Everyone seemed manically busy yet nothing seemed to be getting done seemed to be very disorganised with tables near us experiencing similar issues
I would go back for the atmosphere but with low expectations on the eating experience as a hole. Small changes could vastly improve the customer service, ie someone taking charge as opposed to a lovely manager who was herself overwhelmed when she should have the freedom to delegate and oversea things.
SOUND Cafe已在3天前回覆
Dear Jean,
Thank you for your feedback. We’re delighted you enjoyed the atmosphere and entertainment, but we’re sorry the service fell short. This isn’t the experience we aim to provide, and we regret the delays and missteps during your visit.
We appreciate your patience and suggestions. We’re actively working on improving service efficiency and attentiveness. Your comments have been shared with our team, and we’ll be reviewing our processes to enhance the dining experience.
We’d love to welcome you back for a better visit. Thank you again for your valuable feedback!
Kind regards,
Guest Services
SOUND Cafe @ The Cumberland
請問這對你有幫助嗎?
A
Anjali
London1則評論
3.0
在2025年3月22日用過餐
整體 3
食物 4
服務 1
氛圍 3
Food lovely and arrived relatively fast, however service overall was disappointing. No one asked how food was, asked if we needed any condiments and overlooked the need for more cutlery and glasses on the table.
SOUND Cafe已在3天前回覆
Dear Anjali,
Thank you for your feedback. We are glad to hear that you enjoyed the food and that it arrived quickly. However, we are sorry to hear that the service didn’t meet your expectations. We strive to ensure that all aspects of the dining experience, including attentive service, are top-notch, and it seems we missed the mark during your visit.
We appreciate your feedback and will address these areas with our team to improve the overall guest experience. We hope you will consider giving us another try in the future.
Kind regards,
Guest Services
SOUND Cafe @ The Cumberland
請問這對你有幫助嗎?
S
Suzanne
London4則評論
4.0
在2025年3月22日用過餐
整體 4
食物 4
服務 4
氛圍 4
A bit slow with drinks on arrival but extended time allowance to compensate. Friendly staff.
SOUND Cafe已在3天前回覆
Dear Suzanne,
Thank you for your feedback. We are glad to hear you enjoyed the friendly service. We apologise for the delay with drinks on arrival, but we are happy to know that extending the time allowance helped improve your experience.
We will continue working on providing a smoother and quicker service and we look forward to welcoming you back soon!
Kind regards,
Guest Services
SOUND Cafe @ The Cumberland
Set menu, canapes, snacks, and Christmas Packages.
私人派對設施
Semi-private spaces are available on request. The SOUND Cafe and SOUND Sports Bar are available for exclusive hire with a minimum spend requirement. Contact us anytime to discuss your event requirements at letsparty@sound.london