- 整體 1
- 食物 2
- 服務 1
- 氛圍 2
1. We were there for Valentine’s Day. When we were to be seated, hostess asked me if we wanted the special Valentine menu or regular. We said that we hadn’t been in before and would like to see both menus. Then she tells us that they are not serving the regular menu. So why did she even ask? But then she checked and found out they were serving the regular menu as well.
2. We were seated for 20-25 minutes, not once did anyone come over to offer drinks (they did bring water, however).
3. Servers were all over the place, they did not seem to know who to serve. There did not seem to be any logic. The kept bringing wrong food to tables, and then taking the meals to other tables.
4. We finally ordered dinner with the drinks, and were watching other people complaining to each other about the wait, and several parties walked out.
5. After waiting for a long time, they brought out wrong food. We told them, they took it back, and then brought it back again, dropped it off and left. It was a prix fixe menu, but they forgot half the courses. No service to speak of. Any time we wanted anything, it required hailing someone down like we were hailing a taxi.
6. The food was very mediocre, bland, under and overcooked. Half the dishes were very cold, but since we couldn’t get any service, we couldn’t send anything back. The dessert was a matcha tiramisu, which they said had matcha but not coffee. Since I love tea and don’t like coffee, I wanted to try it. It, of course had coffee, and was completely frozen on the inside, hence inedible.
7. I rarely write reviews, but this place was just terrible in all aspects and completely ruined our Valentine’s mood. Will not be back.