- 整體 2
- 食物 1
- 服務 1
- 氛圍 5
This was our second time at the Aventura location. Our first experience a few weeks ago was incredible in every way. Unfortunately, our second experience was absolutely awful! We had reservations at 7:30pm for a party of six. The restaurant ambience was energetic with a live DJ. Service initially was good but quickly spiraled. We ordered pre dinner cocktails and they weren’t what we expected for simple espresso martini, lychee martinis and old fashioned’s very sweet and syrupy. After sending two of the six cocktails back the replacements were not any better. We moved on to the appetizers and they were all very good. Then we sat there and two hours into our evening still didn’t have our main course! After a quick check in with our server he apologized and said he would speak to his manager. We still waited another 10 minutes before our food finally arrived. All cooked to perfection except all at room temperature! The side dishes were stiff and it was obvious the food had been sitting out for a while. Steaks were simply not edible! The manager finally came and apologized but we never really understood what the issue was. Afterwards we sat there for what it seemed an eternity for our bill. Although there was a minor discount applied it still didn’t make up for the horrible service and food quality. The value for price is NOT comparable. Needless to say, we will not be returning to this restaurant ever again. Definitely, NOT my daddy’s steakhouse!