High Tea at Rendezvous Melbourne

High Tea at Rendezvous Melbourne 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. K

   Kim

   墨尔本1則評論

   5.0

   在2024年12月1日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   The High Tea at the Rendezvous Hotel was outstanding, exceptional service and beautiful setting.
   

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2. J

   Jules

   悉尼1則評論

   2.0

   在2024年9月21日用過餐

   1. 整體 2
   2. 食物 2
   3. 服務 3
   4. 氛圍 2

   For myself and my friend, overall it was hugely disappointing experience. I was visiting from interstate, so we decided to go here. Personally it was too sweet. We were the only two people having high tea at this time. The staff understandably where more focused on other events upstairs being a wedding and hen's afternoon, so there was limited interaction with the staff, except to get our coffee orders
   

   High Tea at Rendezvous Melbourne已於2024年10月20日​回覆

   Dear Jules, Thank you for your feedback following your recent visit. It is truly disappointing to read that your recent experience was not enjoyable. Your feedback is truly invaluable and has been shared with our team so that improvements can be made, as this is not indicative of our usual high standard of service. We would truly appreciate the opportunity to welcome you back so that you can experience the changes made to our services. Kind regards, Denis Basset Food and Beverage Manager
   

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3. KR

   KRYSTALG

   墨尔本2則評論

   4.0

   在2024年5月12日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 2
   4. 氛圍 3

   Place was amazing Service wasn’t - had to keep asking for when our food was coming and drinks I was asked 3 times if I paid which was embarrassing as I did pay with the manager
   

   High Tea at Rendezvous Melbourne已於2024年5月15日​回覆

   Hi Krystal, Thank you for your feedback following your recent visit. It's truly disappointing to read that your recent experience was not enjoyable. Your feedback is truly invaluable and has been shared with our team so that improvements can be made. As this is not indicative of our usual high standard of service, we would truly appreciate the opportunity to welcome you back at for our high tea. Kind regards, Denis Basset Food and Beverage Manager
   

   請問這對你有幫助嗎？

4. MB

   MaggieB

   墨尔本1則評論

   3.0

   在2024年4月13日用過餐

   1. 整體 3
   2. 食物 2
   3. 服務 5
   4. 氛圍 3

   Scones and sandwiches were fine. Pastries were tasteless. Couldn't tell one flavour from the other. Didn't seem fresh. Service was terrific, our Attendant was friendly and efficient.
   

   High Tea at Rendezvous Melbourne已於2024年5月15日​回覆

   Hi Maggie, Thank you for posting your review. It is truly disappointing to read that to find our freshly baked pastries tasteless and not enjoyable. Your comment has been shared with the kitchen team so that improvements can be done promptly. On a positive note, I am pleased to read that you found the service prompt, friendly and efficient. We hope to welcome you back to experience the changes made to our pastries. Sincerely, Denis Basset Food & Beverage Manager
   

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5. OT

   OpenTable食客

   墨尔本1則評論

   5.0

   在2024年2月4日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Absolutely great time and particularly the team there were fantastic. Thoroughly recommend it.
   

   High Tea at Rendezvous Melbourne已於2024年5月15日​回覆

   Thank you for your 5-star review for your high tea experience, your rating of our venue is very much valued. Our Team Members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. Thank you again, and we look forward to seeing you very soon. Kind regards, Denis Basset Food & Beverage Manager
   

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6. JD

   JimD

   維多利亞州2則評論

   5.0

   在2024年1月7日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Our group really enjoyed the High Tea, thank you, the room was charming and the waiter ver polite and attentive. The glass of sparkling wine was very nice and the food was exquisite. I recommend Rendezvous for an excellent High Tea at a very competitive price, compared to other hotels.
   

   High Tea at Rendezvous Melbourne已於2024年5月15日​回覆

   Hi Jim, Thank you very much for your review. I am glad that you enjoyed your experience, with fabulous food and paired champagne. I will certainly share your comment with our Team who takes great pride in giving great customer service. I am sure that this comment will serve as an encouragement to all of our Team Members who strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, Denis Basset Food & Beverage Manager
   

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7. M

   Marsh

   新南威爾士州1則評論

   3.0

   在2023年10月29日用過餐

   1. 整體 3
   2. 食物 2
   3. 服務 3
   4. 氛圍 3

   The food wasn’t what was on their website. They all tasted the same. The parking wasn’t cheaper as advertised.
   

   High Tea at Rendezvous Melbourne已於2024年5月15日​回覆

   Hi Marsh, Thank you for your feedback following your recent visit. It's truly disappointing to read that your recent experience was not enjoyable. Your feedback is truly invaluable and has been shared with our team so that improvements can be made. As this is not indicative of our usual high standard of service, we would truly appreciate the opportunity to welcome you back at for our high tea to positively experience all changes made. Kind regards, Denis Basset Food and Beverage Manager
   

   請問這對你有幫助嗎？

8. PH

   PHILIPT

   墨尔本1則評論

   4.0

   在2023年9月9日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 5
   4. 氛圍 5

   Enjoyed my experience and I will be back to repeat the experience.
   

   High Tea at Rendezvous Melbourne已於2024年5月15日​回覆

   Hi Philip, Thank you for your 5-star review for your high tea experience, your rating of our venue is very much valued. Our Team Members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Denis Basset Food & Beverage Manager
   

   請問這對你有幫助嗎？

9. GW

   GrahamW

   塔斯馬尼亞州1則評論

   5.0

   在2023年8月4日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Amazing high tea, everything was fantastic from the start. The food all looked and taste 5 star with champagne to match. Would do this experience again. Enrico was our waiter. Very helpful and pleasant.
   

   High Tea at Rendezvous Melbourne已於2024年5月15日​回覆

   Hi Graham, Thank you very much for your review. I am glad that you enjoyed your experience, with fabulous food and paired champagne. I will certainly share your comment with our team, especially with Enrico who is an invaluable member of our Team. I am sure that this comment will serve as an encouragement to all of our Team Members who strive to continuously improve the quality of our services. We hope to welcome you back very soon. Sincerely, Denis Basset Food & Beverage Manager
   

   請問這對你有幫助嗎？

10. RC

    RobertC

    墨尔本1則評論

    1.0

    在2023年7月14日用過餐

    1. 整體 1
    2. 食物 1
    3. 服務 1
    4. 氛圍 4

    The host was an intrusion, interrupting our conversation and wanting the bill to be paid before we finished afternoon tea. The cakes were stale, the sandwich bread was dry and the flat white was lukewarm overall it was below standard surprising for a hotel of this reputation.
    

    High Tea at Rendezvous Melbourne已於2024年5月15日​回覆

    Hi Robert, Thank you for your feedback following your recent visit. It's truly disappointing to read that your recent experience was not enjoyable. Your feedback is truly invaluable and has been shared with our team so that improvements can be made. As this is not indicative of our usual high standard of service, we would truly appreciate the opportunity to welcome you back at for our high tea and positively experience the changes made. Kind regards, Denis Basset Food and Beverage Manager
    

    請問這對你有幫助嗎？