Sugar Factory - Detroit

2.6

2156則評論

$31至$50

美式料理

訂位

2位

2024年12月18日

下午7:00

今天已有47人次預訂

創意調酒首選
氣氛熱絡
適合特殊節日

Guests can expect a one of a kind dining experience at Sugar Factory, with over-the-top entrees, legendary desserts, and Sugar Factory’s famous, celebrity-endorsed smoking candy goblet drinks – plus, photo-worthy decor, and the brand’s signature retail store with floor-to-ceiling candy walls and hundreds of candy options.

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其他資訊

餐廳風格
休閒餐飲
價位
$31至$50
料理
美式料理, 甜點, 酒吧/酒廊/開瓶服務
營業時間
星期一–星期四 11:00–23:00 星期五, 星期六 11:00–00:00
電話號碼
(947) 219-0700
網站
https://sf4.sugarfactory.com/detroit-mi
Dress code
正式休閒
私人派對設施
Thank you for taking the time to review Sugar Factory! We strive to make Sugar Factory a happy and fun place for everyone. If you would like to discuss your experience further, please reference the location visited and email us directly at customerservice@SugarFactory.com We look forward to assisting you.
私人派對聯絡人
our Private Dining Coordinator: (947) 219-0700

位置
48226 MI Detroit, 45 Monroe St.,
鄰近地區
Detroit
Parking details
無
其他
啤酒, 標準酒吧, 深夜, 葡萄酒, 週末早午餐, 酒吧/酒廊, 雞尾酒

其他2,156位顧客怎麽説

整體評分和評論

只有在這家餐廳用餐過的食客才能發表評論

2.6

2.6（根據最近的評分）

2.8食物
2.6服務
3.1氛圍
2.4CP值

噪音 • 尚可

2,156 則評論

L
Lisa
VIP
Detroit
23則評論
2.0
23則評論
在1天前用過餐
1. 整體 2
2. 食物 1
3. 服務 3
4. 氛圍 1
It was filthy and the food was gross. Not at all worth the visit. I won’t be back. The location in Chicago is so much better and even NY Times Square is decent by comparison. Don’t bother.
請問這對你有幫助嗎？
J
Justin
Detroit
1則評論
1.0
1則評論
在2天前用過餐
1. 整體 1
2. 食物 1
3. 服務 1
4. 氛圍 1
Save yourself the headache and just go elsewhere. The amount you'll pay for food that is mediocre at best is disheartening to say the least. The side of mac and cheese my kid ate was essentially twenty pieces of melted American cheese singles mixed with a few noodles. Service was slow even though we were one of maybe five tables during our dining experience. The bathrooms are not kept up, disgusting, and stall doors/locks do not function properly. The kicker was when we tried to use a gift card (which was purchased from the restaurant, was valid, and was not expired) and were told THEY DO NOT ACCEPT GIFT CARDS. The manager was utterly useless just kept repeating "We do not accept gift cards". My 10 yr old has better managerial and people skills than this dolt.
請問這對你有幫助嗎？
O
Olivia
Houston
2則評論
1.0
2則評論
在3天前用過餐
1. 整體 1
2. 食物 1
3. 服務 2
4. 氛圍 2
Out of a lot of items. Food was cold. Service was decent but great.
請問這對你有幫助嗎？
R
Ronda
VIP
Detroit
4則評論
1.0
4則評論
在4天前用過餐
1. 整體 1
2. 食物 2
3. 服務 1
4. 氛圍 2
HORRIBLE SERVICE. Food was cold and cooked wrong. Waited over 30 minutes for a waiter.
請問這對你有幫助嗎？
L
Louis
Detroit
1則評論
2.0
1則評論
在4天前用過餐
1. 整體 2
2. 食物 3
3. 服務 2
4. 氛圍 3
Long waits for food and drinks. After we put in our order, we never saw our waitress again. Had a 45-minute wait to get our bill. Food was incorrect and was a whole ordeal to get it corrected. Staff all get pulled to sing and dance for parties. But if a lot of parties are happening lead to others not getting to talk to their wait staff.
請問這對你有幫助嗎？
A
Amanda
San Francisco
6則評論
1.0
6則評論
在4天前用過餐
1. 整體 1
2. 食物 1
3. 服務 1
4. 氛圍 5
This is the most unfortunate Sugar Factory we have ever been to. No one at our table enjoyed their food except for the burger. That was great. It was not at all busy and still the staff was extremely slow and all seemed very bothered by having to hussle or actually work. It was wild to watch every server and the bartender move slower than I have ever seen an entire staff move. There was no sense of urgency for anything what so ever. We sat at our table for 20 min with no one making eye contact, finally had to get up and get someone TWICE. And! We have to get our own drinks at the bar 3 times and also the bar tender discouraged us from ordering special drinks because they take too long to make. That is the literal WHOLE POINT of the Sugar Factories business. The bartender couldn’t even make a basic expresso martini in less that 20min , so I imagine she was right. And we ended up sending the martini back because it was awful. EEveryone at our table has been to several Sugar Factory locations many times before, however this Detroit location is not consistent with the brand and not up to par with the local businesses in the area downtown Detroit. What a let down. Management needs to hire and/or retrain employees. Or some staff needs to be let go. Lazy and bothered, are an understatement- motivation, ambition, and friendliness were absent. Oh- Every single glass was blatantly dirty and not wiped down, lipstick marks, etc. I can go on about more, but I think this makes the point.
請問這對你有幫助嗎？
J
Justine
Detroit
1則評論
5.0
1則評論
在4天前用過餐
1. 整體 5
2. 食物 5
3. 服務 5
4. 氛圍 5
Food was really good, staff was very pleasant. Pricey but it was worth the experience either way. Next time I may just go for the drinks since I can’t afford both. :P
請問這對你有幫助嗎？
J
Julie
Detroit
1則評論
1.0
1則評論
在7天前用過餐
1. 整體 1
2. 食物 3
3. 服務 1
4. 氛圍 2
The service was terrible. We were not given silverware or napkins. When we asked it took at least 10 minutes and we were brought plastic ware. One of meals came out 15 minutes after the rest. Then we ordered dessert for our daughter and it never came. Not to mention everything was over priced, like really overpriced. With the prices and the baked in gratuity and the awful service this was a terrible experience! There are way better options in the area!! Would never go there again!!!
請問這對你有幫助嗎？
I
Irina
多倫多
1則評論
2.0
1則評論
在2024年12月8日用過餐
1. 整體 2
2. 食物 3
3. 服務 1
4. 氛圍 4
The place is very nice looking and the menu options sound very unique. We had a very unpleasant experience however due to poor service and customer service. I attended with my mom and my two kids. We had an open table reservation but they were about a half hour behind. Once seated, we then proceeded to wait well over 10 minutes before anyone came to take our order. An hour later, our food had still not arrived, yet the people around us all seemed to be getting their food. We did not order anything extraordinary, 2 burgers and a pasta. When we inquired about it we were just told it’s coming. I think the server forgot to ring our order in, or rang it in very late. My kids were very hungry and crying, and our experience was about two horrible hours. We did not get an apology or anything. Would not recommend unless you’re ready to wait forever. I did not even attempt to order desert because god knows how long that would have taken after. Very unfortunate, but I will never be back. The food was just meh also, but the price tag was high.
請問這對你有幫助嗎？
S
Stephanie
Detroit
3則評論
2.0
3則評論
在2024年12月8日用過餐
1. 整體 2
2. 食物 4
3. 服務 1
4. 氛圍 3
Possibly the worst service I've ever received at any restaurant ever. We were seated exactly at our reservation time and were excited to try the Sugar Factory along with our 2 small kids. After 45 minutes we had to flag down another server and ask if we could please get our drinks (2 waters and a coke). Our waitress made zero effort to be friendly or even polite in any way. It was going to be the first time in my life I was going to leave a 5% tip (my husband and I ALWAYS tip 25%). I was fuming when I saw the mandatory 20% gratuity automatically added to the tip. It was just an overall bad experience and I recommend eating at any of the other amazing restaurants in Detroit. The Sugar Factory is not it.
請問這對你有幫助嗎？

常見問答

目前有2156位OpenTable食客評分Sugar Factory - Detroit，平均分數為2.6顆星。

是的，你可以透過在OpenTable上選擇日期、時間、用餐人數來預訂這家餐廳。

訂位

2位

2024年12月18日

下午7:00

今天已有47人次預訂

48226 MI Detroit, 45 Monroe St.,

其他資訊

鄰近地區
Detroit
營業時間
星期一–星期四 11:00–23:00 星期五, 星期六 11:00–00:00
價位
$31至$50
料理
美式料理, 甜點, 酒吧/酒廊/開瓶服務
餐廳風格
休閒餐飲
Dress code
正式休閒
Parking details
無
其他
啤酒, 標準酒吧, 深夜, 葡萄酒, 週末早午餐, 酒吧/酒廊, 雞尾酒

網站
https://sf4.sugarfactory.com/detroit-mi
電話號碼
(947) 219-0700
私人派對設施
Thank you for taking the time to review Sugar Factory! We strive to make Sugar Factory a happy and fun place for everyone. If you would like to discuss your experience further, please reference the location visited and email us directly at customerservice@SugarFactory.com We look forward to assisting you.
私人派對聯絡人
our Private Dining Coordinator: (947) 219-0700

Sugar Factory - Detroit

訂位

私人包廂

其他資訊

菜單

其他2,156位顧客怎麽説

整體評分和評論

常見問答

Sugar Factory - Detroit餐廳的評分如何？

Sugar Factory - Detroit目前接受訂位嗎？

訂位

其他資訊