Sugar Factory Orlando features delectable dinner selections. This celebrity favorite is sure to satisfy any sweet-tooth craving. Signature treats include famous Couture Pops, smoking Goblet Drinks, candy infused cocktails, and the one-and-only King Kong Sundae. We also will be serving brunch on Saturday and Sunday between 10:00 AM- 2:00 PM. Reservations are HIGHLY recommended for any day that you are wanting to dine with us.
*20% Service Charge will be added to All parties of 6 or more*
Whether celebrating a special occasion with family and friends or hosting Corporate Events, Birthdays, and Bachelorette parties, Sugar Factory can accommodate all your special event needs. Please contact orlandoparties@sugarfactory.com for all reservations and event inquires for parties of 12 or larger.
We went to celebrate for my daughters 18th birthday. It was a surprise for her and I purposely booked the reservation for their brunch menu and this menu is her favorite (which online doesn’t state any restrictions) . We went in and instantly there was an foul odor in the establishment. We were seated fast as we were the only ones there. As soon as the server greeted us he started to state all the items they did not have and that were unavailable. He left us to let us choose our meals and We proceeded to look at the menu and on the printed menu it had restrictions listed for the brunch menu . I asked for clarification and he confirmed what the printed menu said but that he could give us the classic waffle off the brunch menu. So we proceeded to order instead of leaving . In the end let’s say not only did they not have half the menu but also my daughters meal that was supposed to have the complimentary rubber duck - they did not have the rubber duck. When we received our drinks - we had to send my daughter drink back as it had debris floating inside and both quesadilla meals came without guacamole even though it clearly states guacamole on the menu the server said they never have guacamole
And it never comes with it. The women bathrooms were not up to par as one sink was bagged off out of order. I expected better than this from a establishment of sugar factories caliber. The best part was the celebration where she got to choose her song and desert . In the end I was very disappointed and asked to speak with the manager - he said he’s been trying to get the menu online to reflect the restrictions and I informed him he should’ve called us to let us know that there were a lot of out of stock items and the menu would not fully available as the only reservation at that time. He did comp
The desert and song/celebration which was valued at $20. I spent over $130 and it was not the experience I was expecting for my daughters big celebration.
請問這對你有幫助嗎?
E
Emmylee
Orlando
1則評論
3.0
1則評論
在3天前用過餐
整體 3
食物 1
服務 5
氛圍 4
The food is pretty average. The deserts are good and very showy, and I think that’s really the main attraction. The ambiance is nice and especially if it’s a special event they make a big show of making you feel special. It’s definitely not worth the price on the food and when we went SO MANY things ran out! No breaded chicken, no lobster, no this no that. They ran out of chicken in the middle of making my kids order and didn’t send anyone out to tell us until we asked why he hadn’t received his food! I would only go back for a special occasion and I’d order dessert only. I didn’t even like the mimosas 😬