Sugar Factory - Time Square

Sugar Factory - Time Square 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. AA

   AnnaA

   Omaha2則評論

   4.0

   在2天前用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 2
   4. 氛圍 5

   Vibe is cool. Photographer comes around to take photos which turned out cute. Food overpriced for average tasting meals.
   

   請問這對你有幫助嗎？

2. O

   Odette

   多倫多1則評論

   3.0

   在2天前用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 4
   4. 氛圍 5

   The restaurant has a beautiful atmosphere and excellent servers. Prices were high, several menu options were unavailable by 9 PM, and a 20% gratuity was automatically added for a party of one adult and three children, which felt excessive. Overall the experience fell short :(
   

   請問這對你有幫助嗎？

3. OT

   OpenTable食客

   Philadelphia1則評論

   2.0

   在3天前用過餐

   1. 整體 2
   2. 食物 5
   3. 服務 1
   4. 氛圍 3

   Our waitress made us wait 45 minutes before getting our drinks (soda only) We asked her multiple times… she said she’d go get them and then would come back empty handed. We had to have the manager bring us drinks. Food was good but not worth the insane prices. We went…we won’t go again…
   

   請問這對你有幫助嗎？

4. J

   Jeff

   New York City20則評論

   4.0

   在3天前用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 4
   4. 氛圍 5

   Prices were a little high, but that’s to be expected for NYC. It would have been better if all the door came out at once. By the time the 3rd dish was served the 1st was barely warm…. We’re talking about pancakes here. Not hard to time the service ….
   

   • 

   請問這對你有幫助嗎？

5. L

   Linda

   New York City1則評論

   2.0

   在4天前用過餐

   1. 整體 2
   2. 食物 2
   3. 服務 1
   4. 氛圍 1

   The name does not live up to the expectations, sub par service and food, the dessert was beautiful presented however lacked in flavor and quality (Barbie Milkshake no real strawberry flavor with a stale donut) outrageous priced food items which one can definitely get better quality food and service elsewhere in the city. The sad part is that they display a video of all the celebrities that visit these restaurants to lure people in. NEVER AGAIN! The only reason I didn’t leave immediately was due to my daughter birthday and her request to at least try this restaurant chain, been there, done that and never a repeat customer again.
   

   請問這對你有幫助嗎？

6. L

   Lea

   Charlotte2則評論

   4.0

   在6天前用過餐

   1. 整體 4
   2. 食物 1
   3. 服務 5
   4. 氛圍 5

   This restaurant is all about the drinks. The food was mediocre but the service was good
   

   • 
   • 

   請問這對你有幫助嗎？

7. P

   Pam VIP

   大波士顿17則評論

   2.0

   在2025年3月10日用過餐

   1. 整體 2
   2. 食物 3
   3. 服務 2
   4. 氛圍 1

   Ive dined at other sugar factory locations, this one is run down and just sad. Service was terrible starting with the host. Stood waiting at host station forever even after approaching the staff and asking if there was a host/hostess since we had a reservation, still basically ignored until a guy sitting at the bar like a customer in jeans and a winter coat got up accessed the computer found our rez and finally seated us. Ridiculous. Food was good, but took forever and it was 4:15 on a monday and almost empty
   

   請問這對你有幫助嗎？

8. m

   maria

   New York City2則評論

   2.0

   在2025年3月9日用過餐

   1. 整體 2
   2. 食物 2
   3. 服務 1
   4. 氛圍 3

   This sugar factory needs a revamp. The chairs are disgusting and peeling, the windows need to be cleaned, dirty used pads in the womans bathroom on the floor. The service sucks!! I had to remind my server about the watered down drinks. The food was a 3 on a scale of 10. I will not be returning! On top of that they include 20 percent gratuity on the check( which is ok in certain restaurants except this one), my server didn’t even deserve $10 she sucked! It wasn’t even busy, she was just lousy.
   

   • 

   請問這對你有幫助嗎？

9. OT

   OpenTable食客

   Poconos1則評論

   1.0

   在2025年3月9日用過餐

   1. 整體 1
   2. 食物 4
   3. 服務 1
   4. 氛圍 3

   Felt like we were an inconvenience to the server just being there. It was like pulling teeth to get an order. Get a drink. Get our check. It wasn’t busy and it was extremely disappointing.
   

   請問這對你有幫助嗎？

10. J

    Jessica

    Philadelphia3則評論

    2.0

    在2025年3月9日用過餐

    1. 整體 2
    2. 食物 3
    3. 服務 3
    4. 氛圍 3

    Brunch is served way too late on Sunday. We were there at 1pm on a Sunday and wanted to try the Sampler Platter appetizer, but couldn't as they were still serving Brunch until 3pm. The server said they could do Chicken Fingers and Fries, but we were never told that we would be charged close to $20 for each item. The drinks were fun, but it was way too hot every time the heat came on, which was pretty often. Our milkshake was missing the lollipop and they were out of the milkshake we wanted. We made the most of it and the kids thought it was pretty cool, but overall it was a pretty disappointing and very expensive experience.
    

    請問這對你有幫助嗎？