- 整體 3
- 食物 5
- 服務 5
- 氛圍 4
We have been to survey Café for both breakfast and dinner and have always found food, service and ambience to be just what you would want in a French bistro. We lbooked a reservation for Saturday night at 6:30 on July 6th via open table. It was accepted and confirmation was asked for prior to dining. The website page also indicated they were serving dinner on Friday and Saturday night. So imagine our surprise when we drove up to the restaurant on Saturday night and it was closed. In calling the restaurant the next day, they apologized. I told him we had driven 30 minutes and that open table and the website needed to be updated. As of today, Tuesday, July 8th, the website still indicates dinner service on Friday and Saturday and I was able to make a reservation for Friday, July 12th. This is such a simple fix and was such an inconvenience. I notice others have made the same observation. I also believe it would have been gracious to extend a discount or some other compensation for their poor communication. I will certainly return because this is a special place but this was a very basic mistake.
Survey Cafe已於2024年10月21日回覆a liitle late but a response , sorry . i was away a lot of the summer .
i do not know your name and cannot write to you by it .
i know that we called and apologized and again it was a stupid a thoughtless mistake .
WE WOULD LOVE TO MAKE UP FOR IT ...
let us know when you come next time , please .
from Sophie co-manager owner .