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amotherslovinghands
Oklahoma City1則評論
- 整體 1
- 食物 4
- 服務 5
- 氛圍 5
Here’s a draft of your negative review, clear and respectful while firmly expressing your experience:
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Extremely Disappointed with Management – Great Food, But Terrible Experience
We recently visited this restaurant and while the food itself was delicious and our waitress Chloe was absolutely wonderful, the experience was completely soured by the manager’s unprofessional and disrespectful behavior.
We simply brought up an issue regarding how unequally the food portions were served. Instead of listening and handling the matter with care, the manager chose to argue and prove his point by bringing out mismatched plates. Despite us clearly stating that we didn’t want additional food, he brought more to the table anyway—completely disregarding our wishes. This wasn’t a solution, it felt like a power move. We weren’t looking for free food—we just wanted fairness and acknowledgment.
What made it worse was the way the situation was escalated. Chloe, our server, actually stood up for us, which we really appreciated. But shortly after, it seemed like the kitchen staff had been informed and began eyeing our table, creating an incredibly uncomfortable environment. It felt hostile, and frankly, made us wonder about the intent behind the extra food brought out. Would it be safe to eat? We honestly didn’t know, and that’s a terrible feeling to have in a place where you're supposed to enjoy a meal.
To top it off, we couldn’t help but question—if we had been a table of white customers, would we have been treated the same way? We were the only Black patrons in the restaurant at the time, and that question still lingers in our minds.
This kind of management is unacceptable. If the manager is related to the owner or is the owner—how disappointing and unprofessional. A retraining in customer service and basic respect is definitely needed.
Great food, but we will not be returning due to the manager’s appalling behavior.