Telefèric Barcelona - Los Gatos

Telefèric Barcelona - Los Gatos 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. A

   Alexandra VIP

   San Francisco10則評論

   5.0

   在3天前用過餐

   1. 整體 5
   2. 食物 4
   3. 服務 4
   4. 氛圍 3

   I have been to this restaurant 3 times now and it has been consistently very good. Typical tapas dishes a little small portion but the Paella ( Seafood) is very tasty; while the Steak has a little too much fat for some people taste. They need to add more meat to it and less fat. The staff and waiters are very nice and sweet. This is my second time asking to be seat on a specific area for birthdays and the request was never granted. I guess is the one negative or disappointed part of it.
   

   請問這對你有幫助嗎？

2. OT

   OpenTable食客

   Las Vegas1則評論

   5.0

   在3天前用過餐

   1. 整體 5
   2. 食物 4
   3. 服務 5
   4. 氛圍 5

   Great service - tamahawk and sides were excellent
   

   Telefèric Barcelona - Los Gatos已在1天前回覆

   Hola! Thank you so much for your positive feedback! Our staff will be glad to hear your kind words about their service. We hope to have you back soon! Muchas gracias!
   

   請問這對你有幫助嗎？

3. OT

   OpenTable食客

   Los Angeles5則評論

   4.0

   在3天前用過餐

   1. 整體 4
   2. 食物 3
   3. 服務 5
   4. 氛圍 5

   Service is excellent, tapas are always great, they are beautifully presented and always tastes great! Paella does lack a bit in flavor, maybe needs salt, despite having so many components, that is a bummer.
   

   Telefèric Barcelona - Los Gatos已在1天前回覆

   Hola! Thank you so much for your review; it truly helps us and encourages us to continue providing the best experience possible. We're thrilled to hear you enjoyed our tapas, we put a lot of effort and love to present them as beautifully as possible. Thanks for the feedback on the paella, we will consider your words for future occasions! Muchas gracias
   

   請問這對你有幫助嗎？

4. N

   Naomi VIP

   San Francisco9則評論

   4.0

   在5天前用過餐

   1. 整體 4
   2. 食物 5
   3. 服務 4
   4. 氛圍 4

   Gorgeous food, and very friendly service. Must try any of the paellas!
   

   Telefèric Barcelona - Los Gatos已在5天前回覆

   Hola Naomi, Thank you so much for your kind words! We're thrilled to hear you enjoyed the food and had a great experience with our service. Our paellas are definitely a favorite, we're so glad you enjoyed them. We truly appreciate your feedback! Thank you for choosing Telefèric Barcelona, we hope to welcome you back soon for another delicious meal! Gracias!
   

   請問這對你有幫助嗎？

5. DD

   DininDan VIP

   San Francisco6則評論

   3.0

   在2025年3月10日用過餐

   1. 整體 3
   2. 食物 4
   3. 服務 5
   4. 氛圍 5

   Been going since it opened, the amount of food per order is declining. One can tell that corners are being cut.
   

   Telefèric Barcelona - Los Gatos已在7天前回覆

   Hola DininDan, Thank you for being a loyal guest and sharing your feedback. We're truly sorry to hear that you’ve noticed a decline in portion sizes. At Telefèric Barcelona, we always aim to deliver the best experience, and we regret that this was not your recent experience. Please know that we take your comments seriously and will look into this matter. We hope you’ll consider visiting us again soon, and we’d love the opportunity to provide you with the quality experience you’ve come to expect. Gracias!
   

   請問這對你有幫助嗎？

6. A

   Ann

   San Francisco1則評論

   3.0

   在2025年3月9日用過餐

   1. 整體 3
   2. 食物 5
   3. 服務 5
   4. 氛圍 1

   If you want to seat people outside, you need to have enough heat lamps . We were freezing and our food got cold fast. Not worth the price. Plus, your automatic 20 percent tip on the bill is not appreciated.
   

   Telefèric Barcelona - Los Gatos已在7天前回覆

   Hola Ann, Thank you for sharing your feedback with us. We’re sorry to hear that the outdoor seating experience was uncomfortable due to the lack of heat lamps, and we truly regret that it impacted your enjoyment of the meal. We understand how important it is to be comfortable while dining, and we’ll definitely take your comments into account as we look for ways to improve our outdoor seating arrangements. We sincerely apologize if the service charge wasn’t clearly communicated. As it is noted on our menus and website, we make it a priority to ensure all our guests are aware of it upfront. Please feel free to contact us at info@telefericbarcelona.c... We would love the opportunity to discuss your experience further and work toward making it right for you. Gracias!
   

   請問這對你有幫助嗎？

7. A

   Amy

   San Francisco3則評論

   5.0

   在2025年3月9日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   This was our first time dining with Teleferic and it was "telerrific"! It is a very lively and noisy place but if you sit outside noise is much less. We sat inside right next to the bar and kitchen. Was thinking it would be an awful table we had a wonderful time! Watching the smooth and ultra friendly service for all of the patrons was so refreshing. None of the waitstaff seemed harried or over worked or stressed. They all worked so well together. Food was beautiful as it was delicious. We will be going back and become regulars!
   

   Telefèric Barcelona - Los Gatos已於2025年3月10日​回覆

   Hola! Thanks for visiting us, Amy! We're thrilled to hear that your first time dining with us was telerrific! It's wonderful to know that you enjoyed the lively atmosphere and our smooth and friendly service. We're also glad to hear that our food was delicious and that you'll be back. We look forward to welcoming you back as a regular! Muchas gracias!
   

   請問這對你有幫助嗎？

8. B

   Bernice VIP

   San Francisco17則評論

   3.0

   在2025年3月8日用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 3
   4. 氛圍 4

   The food was flavorful but $12 for 8 1/2 Brussells sprouts 4 total - it was like less than 1/2 a typical order- We only ordered three items and they forgot to bring one of them. Have eaten at Palo Alto and it was much better- portions and service
   

   Telefèric Barcelona - Los Gatos已在7天前回覆

   Hola Bernice, Thank you for sharing your feedback with us. We're glad to hear that you enjoyed the flavors of the food, but we're truly sorry to hear that the portion sizes and service fell short of your expectations. We understand how frustrating it must have been to receive fewer Bruselas than anticipated, and we deeply regret that one of your items was forgotten. At Telefèric Barcelona, this is certainly not the experience we aim to provide, and we take your comments seriously. We strive to maintain consistency across all of our locations, and your feedback is incredibly valuable in helping us identify areas for improvement. We’d love to hear more and hopefully welcome you back for a better experience. Gracias!
   

   請問這對你有幫助嗎？

9. OT

   OpenTable食客

   San Francisco2則評論

   3.0

   在2025年3月8日用過餐

   1. 整體 3
   2. 食物 5
   3. 服務 2
   4. 氛圍 4

   Great experience, however service was slow, it was freezing outside, limited heaters, limited blankets, drinks took 25+ min and or forgotten. PA seems to be more efficient in terms of service and attentiveness.
   

   Telefèric Barcelona - Los Gatos已在7天前回覆

   Hola, Thank you for your feedback! We're glad to hear you had a great experience overall, but we sincerely apologize for the slow service and the challenges with outdoor seating. We understand how important it is to stay comfortable while dining, and we regret that the heaters and blankets were limited. Additionally, waiting that long for drinks is not the experience we aim to provide, and we will be addressing this with our team to improve efficiency. We truly appreciate your support and your comparison with our Palo Alto location - it helps us continue refining our service. We truly value your feedback and hope you'll give us another opportunity to provide you with a better experience. Gracias!
   

   請問這對你有幫助嗎？

10. OT

    OpenTable食客

    San Francisco2則評論

    3.0

    在2025年3月8日用過餐

    1. 整體 3
    2. 食物 5
    3. 服務 1
    4. 氛圍 4

    Have been here for many times. This time I felt very disappointed. Food is still very good and that’s the reason why we come here so often. The atmosphere is also super cozy. The service became really disappointing. We were seated for 15 mins and the server has not been to our table. It was the manager eventually came to our table and take the order. We were told the paella will take 30 mins to finish but ours took super long (45mins). Another group had their paella came in way earlier than us while they came in 20 mins after us. Was going to give 10% tips due to the disappointed services and realized they automatically applied 20%. How come you think your service is at 20% level?
    

    Telefèric Barcelona - Los Gatos已在7天前回覆

    Hola, Thank you for being a loyal guest and for sharing your experience with us. We're truly sorry to hear that this visit did not meet your expectations, especially in terms of service. While we're happy you continue to enjoy our food and atmosphere, we completely understand how frustrating it must have been to wait so long for your order and to feel overlooked at the beginning of your meal. Regarding the service charge, as noted on our menu and website, it helps support fair wages for our team. We sincerely apologize if this wasn’t clearly communicated. We appreciate your feedback and would love the chance to welcome you back for a better experience. Please feel free to reach out to us at info@telefericbarcelona.c... to share more details. Gracias!
    

    請問這對你有幫助嗎？