- 整體 2
- 食物 2
- 服務 3
- 氛圍 3
Wasn’t a huge fan of the table we were given as it was right against the wall next to a bigger table that had quite a few children, who were then running around halfway through our stay. Did request to be moved but unfortunately all tables were taken.
The table we were seated at was wobbly, caused us to spill water twice until a table behind us became available and we were moved.
The food wasn’t worth the price, it was lukewarm by the time it arrived (we were offered tea & coffee on the house upon complaining, which was nice of them). The two slices of roast I had wasn’t as thick as I’d hoped, was rather thin alongside 3 medium potato’s (had to order extra), some broccoli, two carrots, small gravy boat and a large Yorkshire pudding.
I think if you’re looking for a hearty Sunday roast this isn’t the place for it.
The Alfred Tennyson Pub Belgravia已在今天回覆Dear N,
Thank you for taking the time to share your feedback. We sincerely regret that your visit did not meet expectations and appreciate the opportunity to address your concerns.
We apologise for the wobbly table, this was an oversight on our part, and we truly appreciate you bringing it to our attention. We're glad we were able to move you to another table as soon as one became available.
We’re sorry that your meal did not meet your expectations. Your feedback has been shared with our chefs, as we continuously strive to enhance our offerings and ensure every guest enjoys a high-quality dining experience.
If you would be open to giving us another opportunity, we would love to welcome you back and provide you with a much-improved experience.