The Brown Swan

The Brown Swan 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. T

   Tara

   缅因州6則評論

   4.0

   在2天前用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 4
   4. 氛圍 3

   Waitress was friendly and courteous. Food was fabulous. But the experience was disjointed. Service to get drinks, apps, food, checks was slow and labored. Almost 3 hours for dinner….. Yes we had a big party but we were the only table in the place for the majority of the night. Not sure the disconnect? Will try it again and hope for better timing!
   

   The Brown Swan已在1天前回覆

   Thank you for your honest feedback! We're so glad you enjoyed the food and friendly service, but we’re sorry to hear that the timing of your meal was not as smooth as it should have been. We appreciate your patience and will share this with our team to improve the experience. We truly value your willingness to give us another try and look forward to providing a more seamless visit next time!
   

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2. B

   Bruce

   New York City1則評論

   4.0

   在2025年2月13日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 4
   4. 氛圍 3

   Nice, welcoming staff. Great service. Rustic atmosphere which could be made a tad more elegant for dinner, but overall a pleasant experience. Very good food and menu selection.
   

   The Brown Swan已於2025年2月18日​回覆

   Thank you for your kind words! We're glad you enjoyed the food, service, and welcoming atmosphere. We appreciate your feedback on the dinner ambiance and will keep it in mind as we continue to enhance our guest experience. Hope to see you again soon!
   

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3. M

   Melissa

   大波士顿1則評論

   4.0

   在2025年2月8日用過餐

   1. 整體 4
   2. 食物 2
   3. 服務 5
   4. 氛圍 3

   Justin is THE best! There were a couple of kitchen errors but Justin was fantastic and resolved everything. Extremely professional and friendly!
   

   The Brown Swan已於2025年2月12日​回覆

   Thank you for your kind words about Justin! We're thrilled to hear he took great care of you and made things right. We appreciate your patience with the kitchen errors and hope to serve you again soon for a seamless experience!
   

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4. L

   Lenya

   Denver1則評論

   5.0

   在2025年1月14日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Our experience at The Brown Swan was excellent! It's beautiful. The service was excellent and staff was extremely friendly and personable. And the food was amazing! This is definitely a place we will recommend to others and we will definitely be returning .
   

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   The Brown Swan已於2025年1月17日​回覆

   Thank you for such a wonderful review! We're so glad you enjoyed the beautiful setting, excellent service, and amazing food at The Brown Swan. Your kind words mean the world to our team, and we’re thrilled to hear you’ll be recommending us and returning. We can’t wait to welcome you back!
   

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5. L

   Lisa

   New York City1則評論

   5.0

   在2024年12月31日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Dinner on NYE was a buffet that offered a wonderful variety across several stations, including one for the children. There were choices for every palate, and the food was delicious. The winter margarita was tasty, and the service was excellent.
   

   The Brown Swan已於2025年1月6日​回覆

   Thank you for celebrating New Year’s Eve with us! We’re thrilled you enjoyed the buffet variety, and that the children’s station was a hit. It’s wonderful to hear you loved the food, winter margarita, and our service. We hope to welcome you back soon for more delicious dining experiences!
   

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6. B

   Bob

   Dallas1則評論

   5.0

   在2024年12月24日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   We enjoyed a Christmas Eve dinner at the Brown Swan. The outdoor area around the lodges was beautifully decorated, as well as inside of the restaurant. The service was great and the food was outstanding! Very reasonable prices! Highly recommend!
   

   The Brown Swan已於2024年12月26日​回覆

   Thank you for spending your Christmas Eve with us at The Brown Swan! We're thrilled to hear you enjoyed the festive decorations, outstanding food, and exceptional service. We hope to welcome you back for another memorable meal soon.
   

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7. L

   Linda

   紐約上州1則評論

   2.0

   在2024年12月16日用過餐

   1. 整體 2
   2. 食物 2
   3. 服務 5
   4. 氛圍 3

   We went for the prime rib special. Both parties that got prime rib, the meat was way under cooked. My brother got the pork dish and that was also not done. He had to send it back. The waiter was exceptional and did everything he could under the circumstances.
   

   The Brown Swan已於2024年12月19日​回覆

   Thank you for sharing your feedback. We sincerely apologize that your experience did not meet your expectations. We strive to provide exceptional service and memorable dining experiences for all our guests, and we’re disappointed to hear that we fell short during your visit. Thank you for bringing this to our attention, and we hope to welcome you back soon for a better experience.
   

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8. D

   Donald

   New York City1則評論

   5.0

   在2024年12月15日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 4

   Nice mountain resort feel to the restaurant. Service was good and professional. Food was excellent. Pricing a little high, but nice serving sizes to make up for it.
   

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9. T

   Tasha

   紐約上州1則評論

   5.0

   在2024年11月28日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   We dined twice at the Brown Swan during our short stay at Schroon Lake and everything was wonderful! The manager was extremely helpful and professional and made rounds to make sure guests were satisfied with the food and service. The entire staff was friendly, professional and accommodating. This made it a perfect dining experience for us! I would definitely recommend the Brown Swan to anyone looking for a wonderful meal and quality service. We will be coming back!
   

   The Brown Swan已於2024年12月16日​回覆

   Thank you for dining with us twice during your stay! We’re thrilled you enjoyed the food, service, and hospitality from our team. Your kind words mean so much, and we can’t wait to welcome you back for another wonderful experience.
   

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10. P

    Paul

    New York City7則評論

    2.0

    在2024年11月3日用過餐

    1. 整體 2
    2. 食物 1
    3. 服務 5
    4. 氛圍 2

    Service was very good. Chili inedible and Schnitzel nothing special. Fireplace should be in the dining room not the lounge. Not worth the money. Priced for the guests not the locals who support they need off-season.
    

    The Brown Swan已於2024年11月8日​回覆

    Thank you for dining with us and for your feedback. We're glad the service was to your liking and are sorry the dishes didn’t meet your expectations. We’d like to invite you back for our current locals discount night, available Monday through Thursday on our Brown Swan lunch and dinner menus & Tavern bites menu through the end of 2024—your support means a lot to us, especially in the off-season.
    

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