The Burrator Inn

The Burrator Inn 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. S

   Sara

   Devon3則評論

   3.0

   在1天前用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 3
   4. 氛圍 3

   A busy sunny Sunday at the Burrator so we had booked a table in anticipation of this. They were a bit short on staff which was explained to us but once we had ordered our roast arrived quickly. At £20 we felt it was a little on the expensive side for the portion size - beef was really nice but had a lot of fat on it around the edge and slices were noticeably thinner than previously. Mains were averaging around £16.50 upwards and desserts £8.00. Staff were as always welcoming and chatty. We love going to the Burrator after a dog walk but will probably give the roast a miss in future.
   

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2. P

   Pat

   Devon1則評論

   5.0

   在2025年2月23日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Very good meal served by outstanding staff. Will definitely use again.
   

   The Burrator Inn已於2025年2月26日​回覆

   Dear Pat, Thank you for your kind words! We're thrilled to hear you enjoyed your meal and found our staff outstanding. We look forward to welcoming you back soon. Best regards, The Burrator Inn Team
   

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3. E

   Emma

   London1則評論

   4.0

   在2025年2月19日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 4
   4. 氛圍 4

   A great choice of fabulous food. We enjoyed a delicious 3-course meal from the ‘supper club’ menu. Portions were very generous.
   

   The Burrator Inn已於2025年2月26日​回覆

   Hi Emma, Thank you for your lovely review! We're thrilled to hear you enjoyed the 3-course meal from our supper club menu and found the portions generous. We look forward to welcoming you back soon. Best wishes, The Burrator Inn Team
   

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4. A

   Angus

   Gloucestershire1則評論

   5.0

   在2025年2月14日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 4
   4. 氛圍 5

   Great stay they made Valentine’s Day very special
   

   The Burrator Inn已於2025年2月26日​回覆

   Dear Angus, Thank you for your lovely review! We're thrilled to hear that you had a great stay and that we could make your Valentine’s Day special. We look forward to welcoming you back soon. Best regards, The Burrator Inn Team
   

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5. C

   Charlotte

   Devon2則評論

   1.0

   在2025年2月9日用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 1
   4. 氛圍 1

   I had a deeply disappointing experience celebrating a birthday meal at this restaurant. We arrived for a Sunday roast towards the end of service, only to be served a meal missing half the items listed on the menu. The only green vegetable provided was a handful of barely edible green beans—there was no cabbage, no roast carrots, and no creamed leeks. At no point were we informed that the kitchen had run out of key elements of the dish; had we been told, we could have ordered something else. Instead, we were charged the full price, as if they hoped we wouldn’t notice. To make matters worse, when booking online, the restaurant specifically asked if the meal was for a special occasion—but this was never acknowledged during our visit. I called the next day to speak with the manager, but they were unavailable. I was assured they would get back to me, yet after a week, I have received no response. While the food we did receive tasted good, I can’t help but feel short-changed. What was meant to be a celebration turned into a disappointment, and the lack of communication and customer service only made it worse.
   

   The Burrator Inn已於2025年2月26日​回覆

   Dear Charlotte, Thank you for taking the time to share your feedback. I am truly sorry to hear about your disappointing experience during your birthday meal with us. It is unacceptable that you were not informed about the missing items from your Sunday roast, and I apologise for the oversight. Additionally, I regret that your special occasion was not acknowledged as it should have been. Your comments about the lack of communication and follow-up are concerning, and I will ensure this is addressed with our team. We strive to provide excellent service and it is clear we fell short on this occasion. Thank you for bringing these issues to our attention. We appreciate your feedback and will use it to improve our service. Best regards, The Burrator Team
   

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6. L

   Lynda

   Devon1則評論

   4.0

   在2025年2月9日用過餐

   1. 整體 4
   2. 食物 5
   3. 服務 3
   4. 氛圍 4

   Food was delicious but service was slow. I appreciate it was busy on a Sunday but we were served our mains, no one came to check on us and our table wasn’t cleared until after an hour we went to the bar to ask for the dessert menu. Even then we waited another 15 minutes to again have to go to the bar to order. By this time it was quiet in the bar area. Shame as I would have gone back for the food but not the service!
   

   • 

   The Burrator Inn已於2025年2月17日​回覆

   Dear Lynda, Thank you for your feedback and for rating us 4 stars. We're delighted to hear you enjoyed the food. However, we're sorry to learn about the slow service you experienced. We appreciate your patience and will address this with our team to improve our service, especially during busy times. We hope you'll consider giving us another chance in the future. Best regards, The Burrator Inn Team
   

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7. C

   Callum

   Devon1則評論

   5.0

   在2025年2月9日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Waitress was so lovely love her, also food was good
   

   The Burrator Inn已於2025年2月17日​回覆

   Dear Callum, Thank you for your kind words! We're thrilled to hear you enjoyed both the service and the food. We look forward to welcoming you back soon. Best regards, The Burrator Inn Team
   

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8. C

   Chloe

   Devon5則評論

   5.0

   在2025年2月7日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Never disappoints so always happy after a meal there. Never fails to impress us
   

   The Burrator Inn已於2025年2月17日​回覆

   Dear Chloe, Thank you for your lovely review! We're thrilled to hear that you always leave happy and impressed after your meals with us. We look forward to welcoming you back soon. Best regards, The Burrator Inn Team
   

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9. J

   Juliana

   Devon1則評論

   5.0

   在2025年1月28日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 4

   The food was excellent - I was really impressed -
   

   The Burrator Inn已於2025年2月17日​回覆

   Dear Juliana, Thank you so much for your kind words! We're thrilled to hear you enjoyed the food. We look forward to welcoming you back soon. Best regards, The Burrator Inn Team
   

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10. R

    Robert

    Naples4則評論

    5.0

    在2025年1月16日用過餐

    1. 整體 5
    2. 食物 5
    3. 服務 5
    4. 氛圍 5

    Really lovely country inn and we were made very welcome. Very quiet restaurant- dry January! Food nice, ambience friendly, overall a really good experience
    

    The Burrator Inn已於2025年1月27日​回覆

    Dear Robert, Thank you for your kind words! We're delighted to hear you enjoyed your visit and felt welcomed. It's great to know you appreciated the food and ambience. We hope to see you again soon, perhaps when it's a bit livelier! Best wishes, The Burrator Inn Team
    

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