- 整體 4
- 食物 1
- 服務 5
- 氛圍 5
What has happened to the food quality at the Brewhouse in Red Deer? We used to love eating at there but since the second last big steak night, the food is just awful. The steak night from last year started the downward spiral for the tasting and quality of food. We went to the Brewhouse on the 30th of Jan because I got a free order of Nachos for a birthday gift from the company. Very nice of them. I ordered a new drink off of the menu, it was a Tangerine drink. I tasted it and nearly spit it on the table. It was like I took a mouth full of lemon juice. I always stir my drinks when I get them and did with this one, but the sour and bitterness of this drink was beyond drinkable. I asked my husband to taste it and he said the same. We ordered our nachos with extra cheese, NO JALAPANOS, and we mentioned that twice and added chicken. Well, nachos came and the flavoring was very bland. The cheese was mounded in the middle so the first 5 chips I grabbed had no cheese or anything on them. AAAAND, they put Jalapanos in them, all over the place, very finely sliced hidden under all of the chips. My husband can't have spicy foods so when he ate that first jalapano pepper, it didn't go well. For the remander of the meal, he had to sit and pick out the peppers. I ordered a side of mild wings as I am a wing fanatic. To my dismay, I only got the drummets, no flats what so ever. The flats are my favorite. When I ask if I can just have flats, I am told it's extra charge or no, they can't separate them. Disappointed again. The service was excellent this time around. The last time I was there, I was treated like an old lady who didn't know what she wanted. Made me very angry. Unfortunately we won't be going back to the Red Deer location as it has been a disappoinment for the last 4 visits.
The Canadian Brewhouse - Red Deer已於2025年1月14日回覆Hi Lee,
I'm so sorry for your recent experiences at our Red Deer Location. I would love to chat with you more about your experience and find a way we can rectify the situation, if you could please reach out to the store or leave contact information, I will gladly reach out to you.
Thanks!
Look forward to hearing from you,
Makenzie Shooter