The Chateau - Andover

The Chateau - Andover 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. J

   Joel VIP

   大波士顿40則評論

   4.0

   在2025年2月28日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 4
   4. 氛圍 4

   Average blue rinse discounts not much change in the menu
   

   The Chateau - Andover已於2025年3月6日​回覆

   Thanks for your feedback, Joel! We appreciate your visit and your 4-star rating. Our menu stays true to the classic Italian-American favorites our guests have loved for years, but we always aim to provide a great experience for everyone. If there’s something new you’d love to see, we’re always open to suggestions. Hope to have you back again soon!
   

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2. j

   judy VIP

   大波士顿18則評論

   4.0

   在2025年2月15日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 5
   4. 氛圍 3

   We went on valentines weekend. Sat in the bar side ver noises. Didn’t get points for open table why? Won’t return in a hurry
   

   The Chateau - Andover已於2025年2月25日​回覆

   Thank you, Judy! We appreciate you dining with us over Valentine’s weekend. We’re sorry to hear the bar area was noisier than expected and that there was an issue with your OpenTable points. While we do our best to ensure reservations are processed correctly, we recommend reaching out to OpenTable support for assistance with your points. We value your feedback and hope you’ll consider visiting us again in the future!
   

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3. E

   Erik

   大波士顿1則評論

   3.0

   在2025年2月15日用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 3
   4. 氛圍 3

   Although we went on valentines the place was not very busy. We had to wait a while for our server to come take our drink order. I got the fish platter and it was both salty and crunchy and undersized compared to how other restaurants do it but around the same price.
   

   The Chateau - Andover已於2025年2月20日​回覆

   We appreciate your feedback, Erik. While we’re glad you dined with us on Valentine’s Day, we’re sorry to hear that service was slow and the fish platter didn’t meet expectations. We’ll pass your comments along to our team as we strive to provide a better experience.
   

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4. B

   Brian

   大波士顿22則評論

   4.0

   在2025年2月15日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 5
   4. 氛圍 4

   I booked a last minute late Valentine's day dinner with my spouse. We were seated soon after arriving for reserved time and greeted by our waitress. We ordered from the VD special venue and enjoyed a meal served without delay from an excellent antipasto to canolies for dessert. Our waitress was great and the food good so I will be sure to return.
   

   The Chateau - Andover已於2025年2月20日​回覆

   Thank you, Brian! We’re so glad you and your spouse enjoyed a great Valentine’s Day dinner at The Chateau Andover. From antipasto to cannoli, it sounds like you had a delicious meal! We appreciate your support and look forward to welcoming you back again soon.
   

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5. A

   Annette

   大波士顿4則評論

   3.0

   在2025年2月14日用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 3
   4. 氛圍 3

   Disappointed that we made reservations but was sticking at a high top next to the bar and not in the dining room.
   

   The Chateau - Andover已於2025年2月20日​回覆

   We’re sorry to hear your seating wasn’t what you expected, Annette. We do our best to accommodate all reservations, but we understand how important table placement can be. We appreciate your feedback and hope to provide a better experience next time.
   

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6. K

   Kathleen

   大波士顿1則評論

   3.0

   在2025年2月14日用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 3
   4. 氛圍 4

   Not impressed. Food was barely warm and server was very inattentive.
   

   The Chateau - Andover已於2025年2月20日​回覆

   We’re disappointed to hear that your meal and service didn’t meet expectations, Kathleen. Warm, flavorful food and attentive service are what we strive for, and we’ll be sure to address this with our team. We appreciate your feedback and hope you’ll give us another try.
   

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7. K

   Kelly

   大波士顿23則評論

   5.0

   在2025年1月28日用過餐

   1. 整體 5
   2. 食物 4
   3. 服務 5
   4. 氛圍 4

   The service was amazing from a very warm, and sincere welcome to the great waiter who possessed just the right amount of humor to have a laugh and yet paced our meal as we got caught up chatting with friends we had not seen for quite sometime. The specials were plentiful in addition to a very large menu and the prices were reasonable for the generous portions. It's a great place for small and large groups as there's something for everyone. Clean, bright, and conveniently located.
   

   The Chateau - Andover已於2025年2月1日​回覆

   Thank you for the wonderful review, Kelly! We’re thrilled to hear that you felt so welcomed and that your server made your visit both fun and well-paced. It’s great to know you enjoyed the generous portions, wide selection, and inviting atmosphere. We appreciate your kind words and look forward to welcoming you and your friends back again soon to The Chateau
   

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8. D

   Diane VIP

   大波士顿60則評論

   5.0

   在2025年1月3日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Wonderful dinner always love going to my favorite restaurant and enjoying playing Keno with the best Keno woman that work it
   

   The Chateau - Andover已於2025年1月13日​回覆

   Thank you for the glowing review, Diane! We’re delighted to be your favorite restaurant and to hear that you enjoy both the food and the fun of playing Keno with our amazing team. It’s always a pleasure having you, and we can’t wait to see you again soon!
   

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9. B

   Barbara

   大波士顿1則評論

   2.0

   在2024年12月31日用過餐

   1. 整體 2
   2. 食物 1
   3. 服務 1
   4. 氛圍 3

   I’ve grew up on Chateau. I lived around the corner in Waltham and it makes me sad to say this. THe Andover location has been steadily declining for several years. Pizza was always good, not anymore. Food is not good, staff is kind of rude. Not worth spending money on. I may try Waltham, hope they’re still good.
   

   The Chateau - Andover已於2025年1月3日​回覆

   We’re truly saddened to hear about your disappointment with our Andover location, especially given your history with us in Waltham. We value your feedback and will share it with our team. We hope we can regain your trust if you decide to visit us again.
   

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10. L

    Leigh

    大波士顿1則評論

    4.0

    在2024年12月31日用過餐

    1. 整體 4
    2. 食物 5
    3. 服務 3
    4. 氛圍 5

    Great food, nice atmosphere, waiter a bit slow but pleasant
    

    The Chateau - Andover已於2025年2月20日​回覆

    Thank you, Leigh! We’re glad you enjoyed the food and atmosphere at The Chateau Andover. We appreciate your patience with the service and will share your feedback with our team. Looking forward to your next visit!
    

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