The Chateau - Franklin

The Chateau - Franklin 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. J

   Joanne

   大波士顿14則評論

   5.0

   在4天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Sometimes the noise was a little loud. We always come here for lunch . This little thing wouldn’t stop us from coming again
   

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2. b

   bob

   大波士顿7則評論

   5.0

   在2025年4月5日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   we had a real nice time at dinner last night. the food was excellent coming out hot, nice portions and very good taste. relaxing atmosphere, the service was excellent, our waitress was pleasant, helpful and consistent. very appreciative of the attention. we look very much to our next visit. B.D.
   

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3. OT

   OpenTable食客

   大波士顿2則評論

   3.0

   在2025年3月8日用過餐

   1. 整體 3
   2. 食物 2
   3. 服務 3
   4. 氛圍 2

   Food was edible but nothing special . Didn’t seem Hand made . Slow service . Need more staff
   

   The Chateau - Franklin已於2025年3月18日​回覆

   We appreciate your feedback and are sorry to hear that your experience didn’t stand out. We take pride in our homemade recipes and warm hospitality, so it’s disappointing that we missed the mark. We understand that service speed can impact the dining experience, and we’ll share your comments with our team. We hope you’ll give us another try in the future!
   

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4. J

   Judi

   羅德島州1則評論

   2.0

   在2025年2月15日用過餐

   1. 整體 2
   2. 食物 2
   3. 服務 3
   4. 氛圍 2

   My second time here I was not impressed, I expected higher quality for a place that requires reservations. I don’t know if the dishwasher wasn’t working but everything was dirty, the server did replace. My first experience was good but seems lately after COVID happened these places are struggling to return back to their normal ways.
   

   The Chateau - Franklin已於2025年2月25日​回覆

   Hi Judi, we appreciate you giving us another try and are sorry to hear that your recent visit didn’t meet expectations. We strive to provide a high-quality experience and will share your feedback with our team. We’re glad your server was able to assist, and we hope you might consider visiting again in the future.
   

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5. E

   Elizabeth

   大波士顿6則評論

   5.0

   在2025年2月14日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   The food is always delicious at the château. I had chicken marsala, salad, and a glass of red wine! All was delicious and our waitress was lovely. Thank you very much. It was a great Valentine’s Day.
   

   The Chateau - Franklin已於2025年2月25日​回覆

   Thank you, Elizabeth! We’re so glad you had a wonderful Valentine’s Day at The Chateau Franklin. Chicken Marsala, salad, and a glass of red wine sound like a perfect meal! We’ll be sure to share your kind words with your waitress. Looking forward to your next visit!
   

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6. J

   Joanna

   大波士顿3則評論

   5.0

   在2025年2月14日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Our waitress Steph was amazing! Very attentive for a valentines dinner with my daughter!
   

   The Chateau - Franklin已於2025年2月25日​回覆

   Thank you, Joanna! We’re so happy to hear that Steph provided such great service and made your Valentine’s dinner with your daughter special. We’ll be sure to pass along your kind words. Hope to see you again soon!
   

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7. C

   Cameron

   大波士顿1則評論

   3.0

   在2025年1月24日用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 4
   4. 氛圍 3

   The service was great. From the greeting to our waitress was friendly and very conscientious. The food was good, not great. The meals were not really flavorful. My whole clams were dry and not strong flavored. My wife's butterfly shrimp were kind of flat too. All in all, the visit was good and the food average. The atmosphere was good for conversation but the air was cool, so we were a little uncomfortable.
   

   The Chateau - Franklin已於2025年2月3日​回覆

   Thank you for your feedback, Cameron. We’re glad you enjoyed the friendly and attentive service at The Chateau Franklin—that’s the kind of hospitality we strive for. We’re sorry to hear the food didn’t quite meet expectations, as we take pride in serving flavorful, high-quality meals. Your input is valuable, and we’ll share it with our kitchen team to ensure we’re delivering the best experience possible. We appreciate your support and hope to welcome you back for a more satisfying meal in the future!
   

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8. R

   Robert VIP

   大波士顿34則評論

   3.0

   在2025年1月7日用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 3
   4. 氛圍 3

   I sat at the bar before my party arrived. The bartender gave me (2) drinks that were made improperly. I spoke to her about this and evidently the lines into the bar soda gin had been mixed between tonic water and ginger ale. My party arrives and we were seated for dinner. My invoice numbers are: 0073 0083
   

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9. M

   Maureen

   大波士顿3則評論

   5.0

   在2025年1月5日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   We had Erik as our server. He was outstanding. He definitely went above and beyond what we needed from him. The food was great. I wish they had better plating for entrees. It seemed a bit out of date. Bread was delicious! Overall a great date night.
   

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   The Chateau - Franklin已於2025年1月15日​回覆

   Thank you for the wonderful review, Maureen! We’re thrilled to hear Erik provided outstanding service and made your date night special. It’s great to know you enjoyed the food and bread, too! We appreciate your feedback about the plating and will keep it in mind as we continue to improve. Looking forward to welcoming you back for another great night soon!
   

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10. R

    Ray VIP

    大波士顿87則評論

    4.0

    在2024年12月15日用過餐

    1. 整體 4
    2. 食物 4
    3. 服務 4
    4. 氛圍 3

    Overall had a very good experience. First time at this location. Will return
    

    The Chateau - Franklin已於2024年12月18日​回覆

    Ray, we’re so pleased you had a great first experience at The Chateau Franklin! Your feedback means a lot to us, and we’re excited to hear you’ll be returning. We’ll have another delicious meal waiting for you soon!
    

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