- 整體 2
- 食物 3
- 服務 1
- 氛圍 2
Ordered two pints of coke, arrived to the table flat and tasteless. Clearly not coca cola. Sent them back and ordered 4 cans of coke and two pint glasses instead. Waited 45 mins for starters to arrive. Starters were good but waiter interrupted us eating to ask if he could take our plates when we clearly weren’t finished. Ordered vegan mac and cheese due to milk allergy. And normal mac and cheese. Plus a portion of chips to share. Another half an hour or so after the starters were taken away, vegan mac had no garlic bread but chips on plate instead. Waiter said this was as they didnt have vegan garlic bread. However never asked if that was ok etc. The portion of chips never arrived to the table at all. The normal mac was tasteless and didnt even have melted cheese on the top. When we spoke to staff regarding these issues we were informed that the bowl of chips we ordered was put on my plate instead of garlic bread - we wanted to share chips and i wanted garlic bread. Meaning that we would be charged for portion of chips AND full price for vegan mac which the menu states comes with garlic bread and salad when we never actually got the extra portion of chips at all. Staff took the cost of the main meals off the bill and EVENTUALLY removed the pints of coke we returned off too. It should also be noted that the calm ambiance was ruined by aggressive noisy rearranging of tables around us by one member of staff who was clearly very angry and didn’t appreciate the customers around him who were trying to enjoy their evening.