- 整體 2
- 食物 5
- 服務 2
- 氛 圍 5
This was our 2nd time there for dinner, and while the food is great, and the new aesthetic of the spaces and decorating are top-notch, the service still struggles. The "server team of 3" were all very nice, especially our primary server, Chloe, but they couldn't overcome what I suspect were productivity problems with the bar for drinks and the kitchen for food. It was busy on a Thursday night but not slammed. There was also plenty of room at the bar when we arrived at 6:45. While we enjoy a relaxing evening out, it gets frustrating to have to wait over 10 minutes at the table to get our drink order in and another 10-15 before getting the drinks. Even the bread took a while to appear, and the service, while friendly, was just plain slow at every juncture. It's one thing to relax and chat with a drink, or appetizer to enjoy, but another to sit for 25 minutes with no drink or any food to sample. Once we ordered dessert, that even took over 15 minutes to come (for a slice of chocolate cake...). We are glad this stalwart restaurant has a "new life", and the area needed a top-notch option. All-in all, and for the price, we will be going elsewhere for top-level food, ambiance and service until they can streamline the service better.
The Commodore - A Bartolotta Restaurant已在1天前回覆Thank you for taking the time to share your detailed feedback about your recent visit to our restaurant. We appreciate your kind words about our food and ambience. Thank you for bringing to our attention the service issues you experienced.