- 整體 1
- 食物 1
- 服務 1
- 氛圍 3
This used to be my favorite spot in the Gables. I visited frequently and recommended it to many people. Unfortunately, my most recent visit was far below the standards I expect from the Gibson Room. To begin with, none of my reservation details were acknowledged; it was as if my reservation never existed. The waiter didn’t introduce themselves, and we only realized we had a waiter after a long wait when someone randomly appeared to take our drink order.
Finally, they brought our drinks and a small appetizer on the house, when I tried to ask about it the bartender just kept walking away even as I was making eye contact with him, and kept asking him to elaborate, he just kept yelling whatever he was yelling, then I finally just gave up on that “conversation”.
We experienced long delays for every course, and when our main course arrived, the food was disappointing. The Pork Schnitzel was bland and unappetizing—far from the quality I’ve come to expect from the Gibson Room. Despite my feedback, the waiter did nothing to improve our experience. Eventually, my girlfriend had to politely address our concerns, which led to the entree being voided.
Please make the Gibson great again, it’s painful to see a Miami staple go down like that…
